Re: Controller can't connect to Wi-Fi

charles-h-white — Thu, 21 Nov 2019 18:57:25 GMT

@GraceFromGoogle Mine won't connect either. The app sees both controllers. One shows charging, the other does not. As I step through the process, it says leveling up... Then states unable to connect to controller. Please tell me this is not a 2.4 GHz vs 5 GHz issue. I am running on a OnePlus phone and Google Mesh WiFi. Google Mesh WiFi supports both frequencies but the OnePlus will only connect to 5GHz. Do I have to have my phone on 2.4 GHz? Did Google send us 2.4 GHz? Unreal ..

Re: Ordered 6th of june, yet to recieve a code.

charles-h-white — Thu, 21 Nov 2019 02:30:08 GMT

@GraceFromGoogle This is whack. I ordered on July 19 and received November 19. But still no code. Your helpkess desk said I would get a code as soon as your system acknowledged that my order had arrived. Well, your system has sent the acknowledgement. FedEx confirmation received as well. Still no code. And now I am reading that people who ordered before me haven't even received theirs yet. Own up to it Google and make it right for the people you are screwing over with this nonsense. People bought early so that they would get first crack at the platform as well as first crack at creating their Gamer tags / names. Yet now you have people cutting in line stealing that opportunity away. You owe us a credit or something. Free stuff. Free months of subscription. I promised my grandson this would be here and he's excited to try it out and you are messing that up. Have I made myself abundantly clear? FIX IT!!!!!!!!!

charles-h-white Tracker

Re: Controller can't connect to Wi-Fi

Re: Ordered 6th of june, yet to recieve a code.