Trollstone Tracker

Re: Problems with payment method - lost Stadia pro

Trollstone — Wed, 29 Dec 2021 07:43:37 GMT

Hey Chufu,

vielen Dank für die schnelle und kompetente Beantwortung meiner Fragen!

Ich kann damit leben, wenn das gelöschte Profil nicht mehr wiederhergestellt wird. Da dieses Profil mit einer Adresse in Ohio verknüpft war, und ich diese Adresse auch nicht ändern konnte ist das schon o.k. (Auch wenn ich mich frage, wie diese Adresse da reingerutscht ist, da ich dort niemanden kenne und auch selber noch nie in Ohio war)

In der Tat kann ich auf gekaufte Spiele noch zugreifen, nur die Spielstände der "geclaimten" Stadia Pro Spiele sind nicht mehr sichtbar - hier wäre interessant, ob diese Inhalte wieder sichtbar werden, sobald ich ein neues Abo von Stadia Pro abschließe.

Mein Sohn konnte mit seinem Stadia Konto allerdings erst auf Spiele zugreifen, nachdem er nach der Anmeldung mit seinem Google-Konto an Stadia ein Stadia Pro Abo (ein Monat kostenlos) abgeschlossen hat. Hier hatte ich erwartet, dass dieser Schritt nicht notwendig sein sollte. Kann mein Sohn nach der Kündigung seines Pro Abo dann weiterhin auf Stadia zugreifen, oder muss dann sein Konto anders eingerichtet werden?

Vielen Dank

Problems with payment method - lost Stadia pro

Trollstone — Tue, 28 Dec 2021 15:58:43 GMT

Hi everybody!

I just run into a serious issue and so far got nor response from Google support - I hope someone here can provide some advice

I was using Stadia Pro from really the very first day, it was available in Germany without any real problems - except on: I was not able to add my son's Google account to "Family Sharing"

Anytime my son was trying to join, he received an error according the "location". First I was thinking of his account being setup incorrectly, but this week I found, my (primary) payment method was configured to an U.S. address in Ohio?! Any try to chang the locatoion/contry in this profile was not working, and I was not able to setup a new or additional profile for Germany.

Following the instructions provided online, I suspended the "wrong" profile and set up a new one with the corret addess.

After this change, I was able to add a family payment mehoth and add my son'S account to the family.

Great, issue solved - was my first idea, but n ow I lost my Stadia Pro Account with all saved game data. Anyway, the games purchased are still there, but I lost all Stadia Pro advanced features /5.1 sound, 4k video) as well?

The other strange thing is, that, my son is still not able to access the charged games. The only option after logging in to Stadia is to buy "Stadia Pro" - which was not the plan, and according to my understanding this is not mandatory!

So finally there are three questions left:

1) What is happening to the old Stadia Pro account? Will I have to pay for it any longer?

2) Is there a way to get back all the content form my old Stadia Pro, linked to the correct profile?

3) What is needed for my son, to use Stadia (not Pro) to access the shared games?

I hope anyone is able to answer at least one of the questions

Kind regards

Throsten

Family Sharing - General Question

Trollstone — Sat, 21 Nov 2020 09:43:39 GMT

Dear Stadia Community!

I received the news, family sharing is NOIW available, but I am not sure to really understand the concept and steps to set it up

I on a pro account since the day Stadia became available in Germany and since this time I am waiting for an option to allow my son (15 years old) to login on his PC to stadia using his personal account and use the games from my Stadia library - I do not want my son to buy any additional games!

First of all: Is this now possible? What I do not want is to store my google credentials on my son's PC!!! And I do not want to add another Subskription for my son as well.

I went to my google account and send him an invitation (to his icloud addess) but he never received it - does he need an google account as well to be invited?

Can anybody provide more information on how to set family sharing for Stadia up, please?

BTW: Will it be possible to play games together - he on his PC and I on my TV using chromecast at the same time?

Kind Regrads,

Thorsten

Sharing Sadia within family

Trollstone — Sun, 12 Apr 2020 11:12:59 GMT

Hi,

I have an active Stadia Pro Account, and I am wondering if I can I share this account in my family!
I found some hints online- but if I understand those hints correctly my son would need an individual account and I can control this account in the family options in the stadia client. But the most important question is, if this would be an official account I will have to pay for, or during registration of the Stadia account if my son I simply have to offer my activation code - so this code is allowed to be shared in family. Is this correct?

Kind regards,

Thorsten