topic Re: Been double charged for DLC in Payments & Billing

Been double charged for DLC

ARGAH — Sat, 04 Apr 2020 10:00:33 GMT

Hi there bought division 2 DLC the other day and google has hit me for it twice taking two £24.99 payments, how do I deal with this through google or get my bank to deal with it?

Re: Been double charged for DLC

Mad_Dog_Bravo — Sat, 04 Apr 2020 10:18:28 GMT

@ARGAH

Personally I'd start with Google and if that fails for whatever reason then I'd go to the bank afterwards.

Re: Been double charged for DLC

ARGAH — Sat, 04 Apr 2020 10:21:06 GMT

Yeah that’s what I’m doing but it seems like they want me to refund the DLC which I don’t, feel like it’s gonna get messy they take DLC away refund me twice then I’ll need to wait till it comes back before buying again because I can’t afford to throw another £25 down and wait on money coming back.

Re: Been double charged for DLC

ARGAH — Sat, 04 Apr 2020 10:40:25 GMT

They say to contact bank @Mad_Dog_Bravo, honestly really hate being nobody to go see with stadia and everything needs to be handled online, will possible leave stadia for good due to this because issues are seriously annoying to deal with on the platform.

Re: Been double charged for DLC

Mad_Dog_Bravo — Sat, 04 Apr 2020 12:06:54 GMT

@ARGAH

Yeah, it can be annoying and I fully understand your experience. It is a right pain, but so far I've not had my experience tainted just yet.