topic Re: I Payed for Boderlands 3 Super Deluxes and I received nothing but the regular game. in Payments & Billing

I Payed for Boderlands 3 Super Deluxes and I received nothing but the regular game.

Northlight — Wed, 18 Dec 2019 03:50:47 GMT

Title says it all, I would like some help to identified the version I got however I pretty sure there is nothing else but the game here nothing of the extra stuff. P.S: I payed the full Super deluxes price.

Re: I Payed for Boderlands 3 Super Deluxes and I received nothing but the regular game.

Mad_Dog_Bravo — Wed, 18 Dec 2019 12:24:40 GMT

@Northlight : What does your purchase history show? Does it show that you purchased the Super Deluxe version at the increased price, or does it show that you purchased the base version?

Re: I Payed for Boderlands 3 Super Deluxes and I received nothing but the regular game.

Northlight — Wed, 18 Dec 2019 22:01:54 GMT

@Mad_Dog_Bravo I payed Super deluxe price.

Re: I Payed for Boderlands 3 Super Deluxes and I received nothing but the regular game.

Mad_Dog_Bravo — Wed, 18 Dec 2019 22:51:05 GMT

@Northlight : If your purchase history shows that you paid for the Super Deluxe version, reach out to customer service and see if they are able to verify the version that is associated with your account. With these extra DLC bundled versions it isnt as easy to know what is what until you start using the stuff that is included in the bundle. Unfortunately I've not purchased Borderlands as its not that interesting to me and my kids aren't old enough for it yet.

Re: I Payed for Boderlands 3 Super Deluxes and I received nothing but the regular game.

Northlight — Thu, 19 Dec 2019 16:45:42 GMT

@Mad_Dog_Bravo Its exactly my problem I am not sure of the version I have but since there is no skin available its my belief its the wrong one.

Re: I Payed for Boderlands 3 Super Deluxes and I received nothing but the regular game.

Northlight — Fri, 20 Dec 2019 14:16:22 GMT

If anybody esle get this issue it is not related to Google pay or google support you need to contact 2k, they even have a drop down with this exact category.