topic Re: Double Subscriptions in Payments & Billing

Double Subscriptions

Metzae — Mon, 06 Jun 2022 14:36:36 GMT

I just noticed that I'm being charged twice for Stadia. One is the standard charge but the other says "family subscription." Do I have to pay for both in order to share my account with my family?

Re: Double Subscriptions

Ivan — Mon, 06 Jun 2022 14:47:53 GMT

@Metzae There's no separate subscription for family. Basically you can share games your purchased with other members of your family as long as they're part of your Google family group (up to 6 people). For more details you can check the article below:

https://support.google.com/stadia/answer/9810862

Have you checked your method of payment and confirm that you're actually getting charged twice? If yes, then that's not supposed to happen. I suggest contacting support and ask them to investigate what's going on

https://support.google.com/stadia/gethelp

Re: Double Subscriptions

Metzae — Mon, 06 Jun 2022 15:11:29 GMT

It turns out that since I was the "head of household" on my family account, the other Pro account being used by my family member is being charged to me.