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    <title>topic Re: Billed on wrong account in Payments &amp; Billing</title>
    <link>https://community.stadia.com/t5/Payments-Billing/Billed-on-wrong-account/m-p/79035#M3595</link>
    <description>&lt;P&gt;Hi &lt;a href="https://community.stadia.com/t5/user/viewprofilepage/user-id/96291"&gt;@Lippy&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Best thing is to contact support about this issue.&lt;/P&gt;
&lt;P&gt;You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.&lt;/P&gt;
&lt;P&gt;Refund bot: &lt;A href="https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat" target="_blank"&gt;https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat&lt;/A&gt;&lt;BR /&gt;Contact support: &lt;A href="https://support.google.com/stadia/gethelp" target="_blank"&gt;https://support.google.com/stadia/gethelp&lt;/A&gt;&lt;/P&gt;</description>
    <pubDate>Tue, 10 May 2022 10:47:30 GMT</pubDate>
    <dc:creator>RXShorty</dc:creator>
    <dc:date>2022-05-10T10:47:30Z</dc:date>
    <item>
      <title>Billed on wrong account</title>
      <link>https://community.stadia.com/t5/Payments-Billing/Billed-on-wrong-account/m-p/79034#M3594</link>
      <description>&lt;P&gt;I have been billed on the wrong Stadia account, 4 months subscription that couldn't be accessed? How do I get this refunded or transferred to the correct account?&lt;/P&gt;</description>
      <pubDate>Tue, 10 May 2022 10:34:12 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Payments-Billing/Billed-on-wrong-account/m-p/79034#M3594</guid>
      <dc:creator>Lippy</dc:creator>
      <dc:date>2022-05-10T10:34:12Z</dc:date>
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    <item>
      <title>Re: Billed on wrong account</title>
      <link>https://community.stadia.com/t5/Payments-Billing/Billed-on-wrong-account/m-p/79035#M3595</link>
      <description>&lt;P&gt;Hi &lt;a href="https://community.stadia.com/t5/user/viewprofilepage/user-id/96291"&gt;@Lippy&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Best thing is to contact support about this issue.&lt;/P&gt;
&lt;P&gt;You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.&lt;/P&gt;
&lt;P&gt;Refund bot: &lt;A href="https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat" target="_blank"&gt;https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat&lt;/A&gt;&lt;BR /&gt;Contact support: &lt;A href="https://support.google.com/stadia/gethelp" target="_blank"&gt;https://support.google.com/stadia/gethelp&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 10 May 2022 10:47:30 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Payments-Billing/Billed-on-wrong-account/m-p/79035#M3595</guid>
      <dc:creator>RXShorty</dc:creator>
      <dc:date>2022-05-10T10:47:30Z</dc:date>
    </item>
    <item>
      <title>Re: Billed on wrong account</title>
      <link>https://community.stadia.com/t5/Payments-Billing/Billed-on-wrong-account/m-p/79038#M3596</link>
      <description>&lt;P&gt;&lt;a href="https://community.stadia.com/t5/user/viewprofilepage/user-id/96291"&gt;@Lippy&lt;/a&gt;&amp;nbsp;are you referring to Stadia Pro subscription? If yes then unfortunately it's not refundable. What you can do is cancel the Pro subscription on the wrong Stadia account &amp;nbsp;so you won't get billed for future months, and activate the subscription on the correct Stadia account. Below is the article to cancel Stadia Pro sub:&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://support.google.com/product-documentation/answer/9609879" target="_blank"&gt;https://support.google.com/product-documentation/answer/9609879&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;You will not be able to transfer every games you claimed and/or purchased on the wrong account, but you can still claim all the Pro games that are currently still available on your correct account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 10 May 2022 13:07:02 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Payments-Billing/Billed-on-wrong-account/m-p/79038#M3596</guid>
      <dc:creator>Ivan</dc:creator>
      <dc:date>2022-05-10T13:07:02Z</dc:date>
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