topic Re: Wrong tax being billed in Payments & Billing

Wrong tax being billed

DAlesio83 — Thu, 13 Jan 2022 18:10:28 GMT

Just checked my bills, and realize been being charged the wrong tax, the entire time. I live in Alberta, not BC. How do you get ahold of someone to fix this and credit back previous billings? Thanks

Re: Wrong tax being billed

Chufu — Thu, 13 Jan 2022 21:12:58 GMT

Hey @DAlesio83,

your purchases on Stadia and other Google products are listed for you in pay.google.com, which is also where you can download invoices for them.

So first of all it would make sense if you check there if your address is correct in your payment profiles. If that's the case then I believe it makes sense for you to contact the Google Pay team as they usually deal with payment profile issues or invoice issues.

Re: Wrong tax being billed

DAlesio83 — Thu, 13 Jan 2022 21:20:01 GMT

Thank you, yes they had two addresses and they had my old address as primary. Thanks, will contact payments to get it straightened out.