topic Re: Havent received redeem code for stadia premiere in Payments & Billing

Havent received redeem code for stadia premiere

CJ1 — Fri, 22 Oct 2021 14:42:16 GMT

I havent received my redeem code for stadia premiere. I bought a game for 59,99€ on october 1. I bought it for the offer

Re: Havent received redeem code for stadia premiere

ShadowKnight — Thu, 21 Oct 2021 12:16:13 GMT

Hi @CJ1,

I would check your spam folder for the email. It went to the same email you use for stadia.

If you really would like a refund you would need to try and contact support. We as a community member can not process and refunds.

You can try the refund bot at https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat or you can contact support at https://support.google.com/stadia/gethelp

Do note that refunds are given within 2 hours of play time or 14 days from buying the game. There is a few exceptions of course like game breaking bugs.

Re: Havent received redeem code for stadia premiere

CJ1 — Fri, 22 Oct 2021 14:41:51 GMT

SOLVED

I have received the code

Re: Havent received redeem code for stadia premiere

ShadowKnight — Fri, 22 Oct 2021 14:43:54 GMT

Awesome! That is great to hear!