topic Re: Refund stadia subscription in Payments & Billing

Refund stadia subscription

igorthekiller — Tue, 17 Mar 2020 16:12:46 GMT

I need a refund for the studio subscription because I never signed up for a paid plan for this.

Re: Refund stadia subscription

Ivan — Tue, 17 Mar 2020 16:40:49 GMT

@igorthekiller I'm not quite sure I understand. Are you talking about how you got charged after the 3 months Pro expired? If yes, it should have been pretty clear when first time you signed up and had to enter credit card / payment information.

Regardless, your best bet now is to contact support directly and see if there's anything they can do about it

https://support.google.com/stadia/?hl=en#topic=9634925

Click 'Contact Us' on top right corner and follow the steps.

Re: Refund stadia subscription

Mad_Dog_Bravo — Tue, 17 Mar 2020 16:49:52 GMT

@igorthekiller :

The policy can be found here: https://support.google.com/stadia/answer/9598538?hl=en-GB&ref_topic=9495516

I would suggest that you contact Support and see if they are prepared to deviate from the policy, but I would be surprised if they did, but you can at least try.

Re: Refund stadia subscription

TinMan — Thu, 24 Jun 2021 17:19:02 GMT

Same thing happened to me WOW wrf, just noriced today there are a bunch of 10 dollar stadia bills ive also never even heard of this **bleep**.

Re: Refund stadia subscription

battlepants — Wed, 12 Jan 2022 21:27:18 GMT

Ivan, how do I contact someone regarding a request for refund on a subscription I do not want. I find this platform very frustrating to find help.