it don't let me pay

1nsp — Sat, 07 Nov 2020 16:44:47 GMT

Hello, i have a problem, i play with stadia for 7 month now, and i would like to bu destiny 2 beyond light (49,99) when i want to buy it with my google play money (wallet) it says "not available for this purchase" i tried with others game and it says the same thing, why can't i pay with my google play money ?!!!!! ( i have an android phone)

Please help

have a good day

Re: it don't let me pay

Chufu — Sat, 07 Nov 2020 23:13:24 GMT

Hey @1nsp,

in which country are you living? The Google Play balance cannot be used in all countries, that's why I am asking.

Usually you should be able though to select it for your purchases.

Can you check first if you have enough Google Play balance available? You can see it here on pay.google.com > payment methods.
If you have enough balance, but you're still unable to pay, maybe the app is not working quite well at the moment. Therefore I would suggest to try the following troubleshooting steps for the Stadia app and after each step, try again if it works.
If everything doesn't work, I would suggest to contact the Stadia team, maybe they do also have a workaround or know exactly what you need to do to be able to pay for this game.

Hope this helps!

topic it don't let me pay in Payments & Billing

it don't let me pay

Re: it don't let me pay