topic Re: Trouble Finding the refund button. in Payments & Billing

Trouble Finding the refund button.

Sandajan — Tue, 14 Jul 2020 23:23:13 GMT

I completely forgot that I had signed up for the free trial and today was the day it gets rebilled and I don't even use Stadia no more so I was wondering how I could get a refund because it just money wasted on something I'm not going to use.

Re: Trouble Finding the refund button.

Tobonaut — Thu, 16 Jul 2020 11:14:02 GMT

Hi @Sandajan

you should chat wit the Stadia support team:

https://support.google.com/stadia/contact/stadia_chat

Re: Trouble Finding the refund button.

Deleted User — Sat, 25 Jul 2020 13:47:50 GMT

There's also this nifty little automated link if you wish to do it without talking to a support agent.

Re: Trouble Finding the refund button.

felixhanson — Thu, 06 Aug 2020 17:43:00 GMT

I had the account auto-renew after the free trial. I never used the account, but Google would not process a refund. I'm going to try a charge back with my credit card. Pretty terrible customer service over $9.99. I have so many other options for gaming, this makes me never want to use Stadia.