topic Re: Removed settings from CCU in Stadia on TV

Removed settings from CCU

Pogue — Fri, 11 Dec 2020 14:49:22 GMT

This morning I noticed the settings icon has been removed from the stadia menu on CCU. It’s been replaced with an Audio icon. Last night I switched off HDR and now have no way of turning it back on. This is annoying. Can one of our fine Stadia community leaders please look into this? Verified now on both chromecasts I have.

@GraceFromGoogle @ChrisFromGoogle Thank you.

Re: Removed settings from CCU

ChrisFromGoogle — Fri, 11 Dec 2020 17:16:05 GMT

Hi @Pogue, could you try restarting your CCU to see if that repairs the problem? If that doesn't fix it, could you please upload a photo of the screen you see?

Re: Removed settings from CCU

Deepo — Fri, 11 Dec 2020 18:01:33 GMT

I have the same problem, and I've tried resetting multiple CCUs, but the options menu is still missing. I'm a Pro subscriber. Here is a screenshot:

I'm also seeing the following message when checking the stream quality: "Data usage may affect your connection quality. Adjust in your Stadia mobile app settings." I thought that was how it used to work before it was updated to be per device instead? Is this a regression?

Re: Removed settings from CCU

Pogue — Fri, 11 Dec 2020 18:55:25 GMT

The icon on the far right is now headphones. Previously it was settings where you turn on/off 4K and HDR. In my case I had previously turned off HDR and because of this change I am unable to turn it back on.

Re: Removed settings from CCU

Pogue — Fri, 11 Dec 2020 18:53:50 GMT

@ChrisFromGoogle heres the impact. You can see my HDR is off but now without a way to turn back on.

Re: Removed settings from CCU

Pogue — Fri, 11 Dec 2020 18:54:25 GMT

Sorry the photos is sideways. Somehow on upload that happened but I think you get the idea

Re: Removed settings from CCU

Samas — Fri, 11 Dec 2020 20:01:37 GMT

Doesn't mean this isn't a bug, but I notice when I have headphones plugged into the Stadia controller and playing on Chromecast I get the audio icon in place of the settings gear.

Re: Removed settings from CCU

Pogue — Fri, 11 Dec 2020 20:02:11 GMT

Yaaaay! It’s fixed!

Re: Removed settings from CCU

Deepo — Fri, 11 Dec 2020 20:03:24 GMT

Fixed for me as well, thanks for the quick response Stadia team!

Re: Removed settings from CCU

Gerry — Fri, 11 Dec 2020 21:21:49 GMT

Did you fix it or did Stadia fix it. I have the same issue and it's not fixed for me.

Re: Removed settings from CCU

Deepo — Fri, 11 Dec 2020 21:26:36 GMT

Pretty sure Stadia fixed it. I've been struggling with it for 2 days, and tried a lot of things (factory reset 2 CCUs), but nothing worked. Then I posted here, fired up one of my CCUs an hour later and boom, everything works like it should.

I'll post again if it breaks later.