topic Re: Restore account in Getting Started With Stadia

Restore account

yamnuska — Mon, 14 Dec 2020 14:53:55 GMT

I would like to restore my deleted stadia account. However, it's been impossible to connect to a google support person to have the account restored. Currently person 348 in line for google online support chat. I waited for 4 hours last night before going to bed to talk to support. And then it disconnected. Is there any other way to restore my account or do I have to wait for days to talk to a support member?

Re: Restore account

RXShorty — Mon, 14 Dec 2020 14:58:52 GMT

Hi @yamnuska

It is very busy right now with the support request because of the succes with Cyberpunk.
But did you try THIS website?

Re: Restore account

yamnuska — Mon, 14 Dec 2020 15:04:11 GMT

Thanks, however that only works for restoring a google account. I specifically need to restore my stadia account and the only way seems to be through tech support directly.

Re: Restore account

Tobonaut — Mon, 14 Dec 2020 15:07:44 GMT

Hi @yamnuska

yes that seems to be true. Your account will be "on hold before perm deletion" for around 30 days. When was your deletion request?

Re: Restore account

yamnuska — Mon, 14 Dec 2020 15:14:16 GMT

deleted two days ago.

Re: Restore account

yamnuska — Mon, 14 Dec 2020 15:30:18 GMT

This is nuts

Re: Restore account

RXShorty — Mon, 14 Dec 2020 15:31:04 GMT

It will be a long wait. Hope you will get it fixed.