topic Re: Google why do you punish us? in Stadia General

Google why do you punish us?

Draxis_Skjoung — Wed, 19 Feb 2020 18:46:21 GMT

I bought stadia late November, and it is one of the most dysfunctional things I have ever seen. I have been trying hopelessly to enjoy it but the thing breaks down like a gmc acadia. It closes my game randomly with a "you need a better connex tyy ion to play" while my internet averages around 40 to 60 mbps. I have been also, no matter my internet speed, I have never seen it reach 4k. It pixelates more than original doom and has 2 frames every 10 seconds. And all of this is at 60 mbps internet speed. The phone capabilities are underwhelming too. I don't think, as of yet, that there is any way to justify this purchase. It doesn't run on any useful platform, and for being able to play "where ever you go" I may as well bought a switch, though they are barely better. And now we reach the point of the conversation we all can agree on. The upcoming subscription. I am not paying 10 $ a month for this, when the 3 month trial never gives 4k or 5.1 surround sound. It has yet to even achieve 60 fps after 3 months of play. The free games are trash too. 2 tomb raider games in a row was a horrendous idea. For an inexpensive way to play, they sure are making it cost more than every other company. As of yet this system requires well above 1000 $ to play for 1 year. 130$ for the premier edition, 90$ for the other 9 months, and 800 for a compatible phone or computer, since not even chrome books can run this. Play station and Xbox are still costing half while Nintendo cost a quarter (for broken controllers and 60$ games worth 10-20$. Either extend our subscriptions or fix your damned system, Google!!!

Re: Google why do you punish us?

Draxis_Skjoung — Wed, 19 Feb 2020 18:54:56 GMT

@StadiaTeam, you need to give what was promised

Re: Google why do you punish us?

Mad_Dog_Bravo — Wed, 19 Feb 2020 18:58:28 GMT

@Draxis_Skjoung : Out of curiosity, what did support recommend when you contacted them to discuss your issues?

Re: Google why do you punish us?

Draxis_Skjoung — Wed, 19 Feb 2020 19:00:42 GMT

They haven't sent anything back

Re: Google why do you punish us?

Matt1 — Wed, 19 Feb 2020 19:04:57 GMT

Literally the exact opposite of my experience with Stadia. Runs seamlessly and never hit any lag at all.... and personally I’m happy with continuing £9 a month - it’s good value and you make back the subscription with game discounts before you even start thinking about the free games. So each to their own, but we don’t all agree...!

Re: Google why do you punish us?

Mad_Dog_Bravo — Wed, 19 Feb 2020 19:06:04 GMT

@Draxis_Skjoung : Thanks, I'd try to escalate matters more with the support folks, because you're experience with Stadia is far from acceptable. In fairness to Stadia, from my perspective our CCU and Chrome experiences have been pretty good for the most part. There has been some pixelation and lag from time to time on Chrome (not seen it happen with CCU yet), but it hasn't been a common or frequent problem, and at least on one occasion it was my home router that was at fault rather than anything that I could pass the blame to Stadia/Google about.

Re: Google why do you punish us?

Draxis_Skjoung — Wed, 19 Feb 2020 19:14:46 GMT

https://m.youtube.com/watch?v=QD9-5Ojg4ss

Re: Google why do you punish us?

Draxis_Skjoung — Wed, 19 Feb 2020 19:17:10 GMT

Re: Google why do you punish us?

ARGAH — Wed, 19 Feb 2020 19:49:23 GMT

If your connection is fine Stadia works, if it's rubbish grab yourself a local cpu.

Re: Google why do you punish us?

Mad_Dog_Bravo — Wed, 19 Feb 2020 20:32:01 GMT

@Draxis_Skjoung : Do you get the same issue if you throttle back the performance/data usage via the Stadia app? Perhaps see if you get a different result with "Limited data usage" or "Balanced" if you haven't already tried those options.

I have to admit, I'm not getting any issues, but I'm in reasonable proximity to a Google DC (gcping.com) is reporting 24ms to West London, and project stream is reporting ~360 Mbps.

Out of interest, what median latency are you getting for the nearest Google DC measured by www.gcping.com

Re: Google why do you punish us?

ChronosP — Wed, 19 Feb 2020 20:38:45 GMT

unfortunatly, you'll need to work your way work through this list like me:

Check your router for any QoS feature if there is turn it off

In the chrome browser type in chrome://flags in your address bar then type enable pointer lock options then restart the chrome browser. (PC Mac users)

Change your routers DNS server to a free one (I reccomend Google's free DNS Server)

Turn off location services (Mac)

In the chrome browser under settings turn on hardware acceleration if it is already on try turning it off (PC Mac users)

Turn off chrome browser Lite mode under settings (mobile)

Type in chrome://flags in your chrome browser address bar. Then type in enables pointer lock options finally choose enable and restart chrome

Check to make sure ALL drivers and windows/mac is up to date (PC Mac user)

Make sure ALL extensions and popup blockers are disabled in chrome you can also use incognito mode to do the same (PC Mac users)

Change the settings in the app to balanced and turn off HDR

Finally you can try upgrading to Google chrome canary (PC Mac users)

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For me, it was the canary browser that helped me alot. I also turned my pc power mode from "recommended normal" settings too - "power save" settings in the energy power settings for windows 10.