topic Re: BUG: Live Stream Youtube Error in Stadia General

BUG: Live Stream Youtube Error

Jamesy — Wed, 09 Dec 2020 07:58:30 GMT

Whenever I select the live stream option when I open stadia it takes me to the 'Get Started' page I select 'Get Started' and it takes me to the youtube section with this error. If I try to go directly to the youtube section from settings the page just reloads and it's blank.

Re: BUG: Live Stream Youtube Error

AndroiFy — Wed, 09 Dec 2020 12:09:24 GMT

Did you try using an incognito tab in the browser?

Re: BUG: Live Stream Youtube Error

Jamesy — Wed, 09 Dec 2020 14:22:14 GMT

Yep, I did. It gave me the same error. Tried the OBS option too and it also takes me to this error

Re: BUG: Live Stream Youtube Error

Jamesy — Wed, 09 Dec 2020 16:53:08 GMT

I assumed this was the best way to get stadia support is it not?

Re: BUG: Live Stream Youtube Error

defischerrockt — Wed, 09 Dec 2020 18:06:00 GMT

Hey @Jamesy

I am a product expert at Youtube,

maybe I can help you, have you already created a youtube channel? And if so, is it a brand account and is the live streaming enabled?

Cheers
Thorsten

Re: BUG: Live Stream Youtube Error

AndroiFy — Thu, 10 Dec 2020 10:24:13 GMT

Yes, I recommend you to reach the Stadia Support for further troubleshooting steps.

Re: BUG: Live Stream Youtube Error

Jamesy — Thu, 10 Dec 2020 15:46:44 GMT

Haha you guys are so hard to get in contact with.

It says it's available. I believe it's enabled:

Just now I created a new brand just to check and verified my phone number, switched to that channel and tried again but still no dice, I do have a suspicion it could be related to a now deleted brand channel I had before associated with this e-mail (xplosiv757) but that's just a long shot speculation. I only say that because I see it under brands alongside the newly created one.

Re: BUG: Live Stream Youtube Error

Jamesy — Thu, 10 Dec 2020 15:49:06 GMT

I did that yesterday. They had me send a screenshot said they would contact me in an hour (I assume they're escalating the ticket). I haven't heard back from them since. haha. They must not know how to fix it either. I'm expecting the to come back with something like "contact youtube" which we all know is notoriously hard.

Re: BUG: Live Stream Youtube Error

defischerrockt — Fri, 11 Dec 2020 09:11:52 GMT

You are welcome to wait for Stadia support, they can open a ticket on Youtube, if that doesn't help I can try to open a ticket on Youtube

Unfortunately, there is only support on Youtube if you are also in the partnership program

Re: BUG: Live Stream Youtube Error

Jamesy — Wed, 07 Apr 2021 16:37:23 GMT

If you don't mind could you also try to open a ticket on Youtube as well. It's 5 months later and they're no longer even giving me updates. Just that they're "following up" and will update me but they're never giving me any updates.

Re: BUG: Live Stream Youtube Error

After_two — Wed, 07 Apr 2021 18:45:07 GMT

i had this problem just this morning

for my case the problem occured because i had so many channels on that gmails so i deleted most of them , and the problem was solved

now live streaming works just fine and i linked my account easily

Good luck

Re: BUG: Live Stream Youtube Error

BibbityBop — Fri, 28 Jan 2022 22:59:58 GMT

I'm about to try what After two said, did yours ever get cleared up, I'm having this same problem now

Re: BUG: Live Stream Youtube Error

BibbityBop — Sun, 30 Jan 2022 02:09:40 GMT

Go to deleted brand accounts, you can find this where you manage your google account. This happened to me because I deleted a brand account that was linked to my stadia account. I had to restore the deleted brand account and I was all set after that!

Re: BUG: Live Stream Youtube Error

JamesFromGoogle — Wed, 02 Feb 2022 23:50:36 GMT

Hi everyone,
This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get better visibility in our community.

Thank you,
James