topic Re: [URGENT] Lost my Google Account and have no way of stopping the stadia subscription in Stadia General

[URGENT] Lost my Google Account and have no way of stopping the stadia subscription

cptPrice1612 — Sun, 05 Dec 2021 17:49:49 GMT

Hi,

I created a Stadia Account to try it out, but in the meantime I lost my google account credentials. They were in my old laptop which broke down. There is no way for me to recover the email address (i don't remember it) and passoword. I had no backup or ways to recover the account, since it was an address I was not using that much.

So I currently have no way to access the account and stop the subscription, which is due every month. How can I stop Google Stadia to charge me?

Hope you can help,

Thank you

Re: [URGENT] Lost my Google Account and have no way of stopping the stadia subscription

AndroiFy — Sun, 05 Dec 2021 17:55:40 GMT

Hi @cptPrice1612

Sorry to hear about that. Contact your bank and explain the situation to block the transactions from Stadia.

Re: [URGENT] Lost my Google Account and have no way of stopping the stadia subscription

cptPrice1612 — Sun, 05 Dec 2021 17:58:34 GMT

I thought there was an easier way. Thank for the answer. As a sugestion Stadia should implement an automatic deactivation after 14 days if no payments are being made. Netflix has such a feature.