topic Re: Error: failed to start the game session. in Stadia General

Error: failed to start the game session.

Chothyl-2905 — Tue, 23 Nov 2021 15:59:02 GMT

Hello, I've been using Stadia for over a year, problem free. Suddenly l, after purchasing AC:V I started getting this error message every time I play that game. It usually comes within 5-10 mins of playing and it shuts my whole game down.

FYI, I'm using Chromecast with Google TV.

I searched Reddit and these message boards and found no answers, im a missing something?

Any help with be appreciated.

Re: Error: failed to start the game session.

Barthandelus — Wed, 24 Nov 2021 07:41:40 GMT

Hello @Chothyl-2905,

Many threads relate this incident here.

Just copy and paste your subject title in the search bar to discover more.

It seems like in many threads it came from your router itself. Are you wired atm ?

Re: Error: failed to start the game session.

Chothyl-2905 — Wed, 24 Nov 2021 16:19:40 GMT

Thanks for the reply. I'm not wired. Is using ethernet supposed to help? I do think it could be related to inconsistent wifi signal.

Re: Error: failed to start the game session.

Barthandelus — Wed, 24 Nov 2021 20:37:25 GMT

@Chothyl-2905,

To be honest I don't think so. When you have a problem with your wifi, a message from Stadia clearly point it out.
It's not the same here. Could you please give a try using ethernet ?

Also, do you use 2.4 GHz Wifi-band or 5 GHz ?

Re: Error: failed to start the game session.

Chothyl-2905 — Fri, 26 Nov 2021 16:35:12 GMT

I hooked up my old Chromecast Ultra with ethernet and had no problems. I've ordered the ethernet adapter for Google TV and am hoping this helps. Not sure about my wifi band.

Re: Error: failed to start the game session.

JamesFromGoogle — Wed, 01 Dec 2021 19:09:32 GMT

Hi @Chothyl-2905,

Just wanted to check in here. Was that wired connection able to help out? Let us know if how it's going.

Best,

James

Re: Error: failed to start the game session.

JamesFromGoogle — Mon, 06 Dec 2021 18:03:00 GMT

Hi everyone,

Since this topic hasn't been updated in a while, we'll go ahead and close it now. Please feel free to reach back out in a new post if anything else comes up. We're always here to help.

Thank you,

James