topic Re: The Division 2 doesn't start since Feb 3 for geographic restrictions in Stadia General

The Division 2 doesn't start since Feb 3 for geographic restrictions

djinnet-ch — Wed, 03 Feb 2021 20:42:22 GMT

I play with this game since January the 26th, but since today I got a message telling me that I cannot start the game from the county I live (switzerland).

Everything was working fine the last days..

Does someone have the same kind of issue?

All the best ! And thanks for your help

Re: The Division 2 doesn't start since Feb 3 for geographic restrictions

Kuschti — Wed, 03 Feb 2021 21:49:58 GMT

Same problem here, switzerland. I filled out the support form, but no answer.

Re: The Division 2 doesn't start since Feb 3 for geographic restrictions

Kuschti — Thu, 04 Feb 2021 08:07:50 GMT

I've got an answer from the support:

"Thanks for reaching out to the Google Stadia Customer Care Team.

We're aware of this and are currently working with our partner publisher on a fix. We'll let you know once we have an update."

Re: The Division 2 doesn't start since Feb 3 for geographic restrictions

x1VI — Thu, 04 Feb 2021 11:01:43 GMT

Same exact issue for me, also from Switzerland, I bought the Division 2 on January 27th, played it for a good 6 hours. And then since Tuesday I have not been able to play the game!

I contacted Stadia support chat and they mentioned it was a "known issue" and that they are working with Ubisoft to find a fix for this issue. I wish we had some kind of info on how long it will take to fix. I did not get more information than that. They assured me that I would be able to play the game again soon.

Re: The Division 2 doesn't start since Feb 3 for geographic restrictions

djinnet-ch — Thu, 04 Feb 2021 20:24:47 GMT

Ok! Just have to wait

Re: The Division 2 doesn't start since Feb 3 for geographic restrictions

dislocation — Thu, 04 Feb 2021 23:28:56 GMT

For me it's working again since a good few hours

Re: The Division 2 doesn't start since Feb 3 for geographic restrictions

ChrisFromGoogle — Thu, 04 Feb 2021 23:54:00 GMT

Hey all, thanks for surfacing this. Grace posted an update on this topic here. Look for an update when we have one on that thread. Thank you for your patience as we sort it out!