topic Re: Game not available in your country in Stadia General

Game not available in your country

Dikooo — Sat, 26 Dec 2020 17:29:28 GMT

I just got Stadia Pro, i live in the Netherlands and i just claimed Hitman 2 and wanted to play it, but it said that the game is not available here. I tried it with a few other games, same problem. I had a adblocker on when i loaded up the site, but i turned and off and it still does not work. Any help?

Re: Game not available in your country

Dikooo — Sat, 26 Dec 2020 17:39:48 GMT

By the way, my mobile data does work.

Re: Game not available in your country

RXShorty — Sat, 26 Dec 2020 17:59:43 GMT

Hiya @Dikooo,

So it works with mobile data?

Which provider (ISP) are you using? There are some known issues with T-Mobile Thuis.

Re: Game not available in your country

Dikooo — Sat, 26 Dec 2020 18:04:53 GMT

I am using Caiway as my provider.

Re: Game not available in your country

RXShorty — Sat, 26 Dec 2020 18:05:47 GMT

Never heard of issues with Caiway.

But mobile works correct?

Re: Game not available in your country

Dikooo — Sat, 26 Dec 2020 18:58:55 GMT

Yes when i use my mobile data it works, but on the wifi it also does not work.

Re: Game not available in your country

RXShorty — Sat, 26 Dec 2020 19:26:41 GMT

Are you able to play other games?

If so I think it is best to contact support.

Re: Game not available in your country

Dikooo — Sun, 27 Dec 2020 10:59:03 GMT

No i can not play any games. But i did some research and for some reason Google thinks i am in Israel when i am not there, so i send a request to Google to change my IP location and i will see if it works after that.

Re: Game not available in your country

RXShorty — Sun, 27 Dec 2020 11:45:41 GMT

Hi @Dikooo,

To be honest I don't Google is going to solve this. You should contact your ISP (Caiway) and ask them why you have this IP?

This issue is also with some T-Mobile Thuis users and T-Mobile is resolving this.