topic Re: Cyberpunk Premier Bundle - Bad Information? in Stadia General

Cyberpunk Premier Bundle - Bad Information?

Jhs345 — Tue, 22 Dec 2020 23:52:17 GMT

Hi. I purchased the Cyberpunk Stadia promo and did not receive my code. I spoke with support to make sure I didn’t miss the promotion and the person I spoke to confirmed that I did indeed order in time to receive the promotion (I bought it on Dec 11) and that I should expect my code any day.

I still didn’t get the code and contacted support today. I was just told that a) I did not order in time and b) the person I spoke to gave me the wrong answer. But he was pretty sure when he told me!

Is there really nothing I can do? I bought it in good faith and was told directly I was eligible for the promotion! This was my big chance to switch from console to Stadia and it turned out to be not what I was hoping for....

Re: Cyberpunk Premier Bundle - Bad Information?

RXShorty — Wed, 23 Dec 2020 00:06:21 GMT

Hi @Jhs345,

The promotion stopped a bit earlier:

Hey everyone, due to the overwhelmingly positive reception, we’ve now closed the Cyberpunk 2077 promotion in all countries. If you placed an order before 4 PM PT on December 13, you are eligible for the promotion and will receive a code within 7 days to redeem your Premiere Edition. Thank you all for the support and hope you all are enjoying Night City!

Note: For players located in Canada, please note that the promotion ended on December 10. For more information, take a look at this post.

So I am not sure if you bouht it before the above date?
If you bought it in time you should be fine, please note that not all codes for the Premier Edition have been emailed yet.

Re: Cyberpunk Premier Bundle - Bad Information?

Jhs345 — Wed, 23 Dec 2020 00:10:33 GMT

I bought it on December 11. The person I spoke to today on the support chat said I’m not getting it because I’m in Canada and it ended here early. But the guy last week told me I was ok even though I’m in Canada.

Re: Cyberpunk Premier Bundle - Bad Information?

RXShorty — Wed, 23 Dec 2020 00:17:01 GMT

I am afraid you are out of luck because Canada ended at 10 December.
Sorry to bring you this bad news.

Re: Cyberpunk Premier Bundle - Bad Information?

Jhs345 — Wed, 23 Dec 2020 00:40:35 GMT

That’s very disheartening. The website said it was still available when I bought it on the 11th and support last week told me I was fine. I was so excited too...