topic Re: Stadia saying "Game not available" but it worked fine yesterday in Stadia General

Stadia saying "Game not available" but it worked fine yesterday

Caleb10512 — Tue, 15 Dec 2020 17:09:44 GMT

Several days ago, I purchased Assassin's Creed Valhalla on Stadia, and I have been enjoying it for the last couple days. However, today when I try to start the game I get a message saying "Game not available".

I have not changed locations and I am not using a VPN, so I don't see why it is not working. I am located in Tennessee, so Stadia should be available in my region.

Re: Stadia saying "Game not available" but it worked fine yesterday

Ivan — Tue, 15 Dec 2020 20:07:33 GMT

@Caleb10512 Just want to make sure, you're not using VPN to an unsupported country right?

Another note, there's currently an issue with Stadia launching games, so your issue might be related to it. Feel free to chime in here as well

https://community.stadia.com/t5/Stadia-General/Unable-to-launch-games-Check-here/m-p/45914#M19593

Re: Stadia saying "Game not available" but it worked fine yesterday

RXShorty — Tue, 15 Dec 2020 20:08:58 GMT

Hi,

Where are you located and what is your ISP?

Read about similiar issues with a ISP/provider within the Netherlands.

Re: Stadia saying "Game not available" but it worked fine yesterday

Caleb10512 — Tue, 15 Dec 2020 20:18:33 GMT

@Ivan @RXShorty

This issue has been resolved. There was an issue with the IP address that was assigned by my ISP. After calling my ISP, I was assigned a new IP address which fixed the problem.

Re: Stadia saying "Game not available" but it worked fine yesterday

Ivan — Tue, 15 Dec 2020 20:19:58 GMT

Thanks for the update @Caleb10512 . That's very interesting though. Did the ISP assigned you IP from a different country or something?

Re: Stadia saying "Game not available" but it worked fine yesterday

RXShorty — Tue, 15 Dec 2020 20:20:32 GMT

Thank you for reporting back! Glad you are able to enjoy the game again.