topic Re: The freeze frame during game play because of CCU overheating.... in Stadia General

The freeze frame during game play because of CCU overheating....

OkRuh — Tue, 08 Dec 2020 00:20:28 GMT

Keeps happening and I keep having to unplug this CCU for it to kool off. Anyone have a fix? or is stadia (who is aware of the problem and consistently remains silent) going to do anything about it?

Re: The freeze frame during game play because of CCU overheating....

Borussia — Tue, 08 Dec 2020 05:19:05 GMT

CCU overheating is an issue. I've seen funny behaviour after hours of gaming like freeze frames and displaying weird colours.

Unfortunately it seems that there is no solution fornrhis problem unless you want to open your device and attach some passive/active custom cooling yourself (lost of guarantee!).

My hope is a release on nVidia Shield TV.

Re: The freeze frame during game play because of CCU overheating....

ChrisFromGoogle — Mon, 14 Dec 2020 22:59:09 GMT

Hi @OkRuh and @Borussia, thanks for reporting this. If you believe your Chromecast Ultra is crashing due to overheating, please try factory resetting the device. If, after doing so, you are still experiencing the same problem, please reach out to our support team for additional steps.