topic Re: My post got rejected. I'd like to contact mods to have a manual review in Stadia General

My post got rejected. I'd like to contact mods to have a manual review

Michele — Sat, 03 Oct 2020 12:42:51 GMT

Hi there! I've published a pretty elaborate post, which at the moment of publishing gets an automatic rejection.

I suspect it's because in the post there are several links, but they are just for reference and most of them points towards the games in the Stadia Store.

I am positive the content of the post qualifies for publishing. I'd like to have the opinion of a Community Moderator to see if the post can be published with the links, which would provide insightful resources for the reader.

Thanks

Re: My post got rejected. I'd like to contact mods to have a manual review

Deleted User — Sat, 03 Oct 2020 15:44:37 GMT

@Michele Would you mind posting photos of the error message(s) it's showing you? It would help escalate this a little faster.

Thank you!

Re: My post got rejected. I'd like to contact mods to have a manual review

Michele — Sat, 03 Oct 2020 18:53:21 GMT

@Deleted User it's actually not an error per se, as soon as I click "post", it says the following:

Problem is, if I click to see the status, the post is marked as rejected:

It never went through an approval process, as the "Items awaiting approval" section is empty:

The decision is clearly automatic. This is why I am seeking mods' help: to ask them to please look through the post (there are quite a bunch of links inside) and to verify that all of them are ok, and the content itself of the post is alright (I am actually praising Stadia Pro's subscription model).

Can you do anything about that?

Re: My post got rejected. I'd like to contact mods to have a manual review

Deleted User — Sat, 03 Oct 2020 17:25:56 GMT

@Michele This is incredibly helpful thank you so much! I'll pass it along for you

Re: My post got rejected. I'd like to contact mods to have a manual review

Michele — Sat, 03 Oct 2020 18:55:19 GMT

@Deleted User thank you as well! Please don't hesitate to contact me in case you needed further clarification, I'd really like to see my post published

Re: My post got rejected. I'd like to contact mods to have a manual review

GraceFromGoogle — Sun, 04 Oct 2020 17:36:37 GMT

Hi Michele,

Thanks for stopping by the Stadia Community and escalating this issue. Hmm... I'm not seeing your post in my queues. Can you do me a favor and try to publish your post without the links? If the post goes through, we'll know it's due to the hyperlinks. If it still doesn't go through, we'll try something else.

- Grace

Re: My post got rejected. I'd like to contact mods to have a manual review

Michele — Sun, 04 Oct 2020 19:24:46 GMT

Hi Grace, thanks for stepping in! I've created a new post, identical to the first one, but in the second one one I've removed all the links as you suggested. This post doesn't go through either, unfortunately.

I suppose that you don't see it in your queues because it gets automatically rejected without passing through an approval process.

Is there anything else I can do?

Re: My post got rejected. I'd like to contact mods to have a manual review

ChrisFromGoogle — Mon, 05 Oct 2020 16:25:03 GMT

Hi @Michele -- Looks like the spam filter got a hold of your post. I went ahead and fished it out. This happens from time to time. Sorry about that! Feel free to @ mention either me or Grace to get that fixed for you if this happens again.

Re: My post got rejected. I'd like to contact mods to have a manual review

Michele — Mon, 05 Oct 2020 18:08:30 GMT

Hi Chris, thanks a lot for your help!! Can I ask you one final favour? The version of the post that got published was the one without links or images, would it be possible to publish the other one instead? I've already deleted the "bare" version from "Stadia General".