topic Re: MAKE A FORMAL ANNOUNCEMENT ALREADY in Stadia General

MAKE A FORMAL ANNOUNCEMENT ALREADY

randalhicks — Wed, 20 Nov 2019 19:24:29 GMT

This is just getting ridiculous. You lied to us and now you won't even discuss it? Google needs to make an announcement as to what they are doing to remedy this and start being honest with how invites are getting sent out. There is zero excuse at this point to not have already released a note on what is going on.

Re: MAKE A FORMAL ANNOUNCEMENT ALREADY

davidking — Wed, 20 Nov 2019 19:26:42 GMT

@randalhicks +1! If it helps, from a lot of posts I've seen on here and Reddit, Stadia support are saying it may take 3-5 business days and to contact them if you still haven't received the code by the end of the week…

Re: MAKE A FORMAL ANNOUNCEMENT ALREADY

randalhicks — Wed, 20 Nov 2019 19:28:27 GMT

At this point I just want a refund.

Re: MAKE A FORMAL ANNOUNCEMENT ALREADY

davidking — Wed, 20 Nov 2019 19:30:05 GMT

Looks like you can return it within 15 calendar days after the day you received it...

https://support.google.com/store/answer/2411741?hl=en

Re: MAKE A FORMAL ANNOUNCEMENT ALREADY

Ivan — Wed, 20 Nov 2019 19:32:16 GMT

@randalhicks Here's how you can get a refund:

From the FAQ

If I return my Stadia Controller or Chromecast Ultra, will my subscription be cancelled? Will I be refunded for the Founder's Edition?
If you return all of the contents of the Founder’s Edition within 15 calendar days after the day you received it, your 3-month Stadia Pro subscription will be cancelled and you'll be refunded for your purchase. Returning the Founder's Edition also means you'll lose access to the games you claimed as a Pro subscriber, your Founder's Stadia Name will revert to a standard Stadia Name, and your Founder's Badge will be removed. If the Buddy Pass included with your Founder's Edition has not been redeemed at the time of your return, the Buddy Pass and 3-month Stadia Pro subscription will be voided. If the Buddy Pass has been redeemed at the time of your return, the included three-month Stadia Pro subscription will be cancelled and the redeemer will lose their Stadia Pro benefits.

And here's more specific instruction. When I opened this, it automatically shows for US and Canada, but you might get something different. The idea should be the same though.

Get a refund on Stadia in US and Canada

Return a device for a refund

If you haven't got the package, you can just reject the shipment when it arrives (it works in US, not sure where you're based) and you'll get full refund.