topic Re: Communications in Stadia General

Communications

Panko — Wed, 20 Nov 2019 18:05:00 GMT

Is it possible to have an official statement from Google on when we can expect to received the code... I've been refreshing my inbox for the last 24 hours. Just give us a real time frame.

Re: Communications

davidking — Wed, 20 Nov 2019 18:18:01 GMT

Have you got the shipping confirmation for your order? From what I've seen, you should get your activation code after getting the shipping notice. You can contact support via https://support.google.com/stadia but they will likely tell you it may take 3-5 business days and to contact them again if you still haven't received the code by Friday.

Re: Communications

Ivan — Wed, 20 Nov 2019 18:52:19 GMT

@Panko Not sure what you meant by official, but here's what we got from Google so far with regards to communication from them:

Google's response below:

https://community.stadia.com/t5/Stadia-General/Response-from-Google-with-regards-to-delayed-activati...

Also you can check the 'Solution' on the pinned post on this board:

https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/td-p/255