topic Re: Unable to access paid content in Stadia on Chrome

Unable to access paid content

Apocnhorsemen — Thu, 14 Jan 2021 20:53:59 GMT

Good afternoon.

I purchased the Destiny 2: Legendary Edition on Jan 4, 2021. I can't access the Beyond Light expansion. Every time I click to access content, a screen prompt shows wanting me to purchase the expansion again. Is there a fix for this?

Re: Unable to access paid content

Moosemaninc — Fri, 15 Jan 2021 09:47:56 GMT

@Apocnhorsemen

Hey

I would probably recommend trying to speak with stadia support. They might have a work around or be able to tell you how to access the content you have paid for.

Re: Unable to access paid content

AndroiFy — Fri, 15 Jan 2021 10:22:52 GMT

Did you check if the purchase is recorded on pay.google.com? Is it the same account that are you trying to use on Stadia?

Re: Unable to access paid content

Apocnhorsemen — Fri, 15 Jan 2021 14:43:17 GMT

I spoke to Google Stadia support and they told me to talk to Bungie. I talked to Bungie and they sent me back to Google!

Re: Unable to access paid content

Apocnhorsemen — Fri, 15 Jan 2021 14:45:34 GMT

My purchase is listed both in Stadia and Google Pay. I did get a recommendation to try so I'll see if that works.