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I try to upgrade refund informations but it does not update and cancel refund
I did receive a refund email about a month ago for one game - the refund was credited to a credit card which is not active anymore. Around a week ago I received another email asking me to update paym... See more...
I did receive a refund email about a month ago for one game - the refund was credited to a credit card which is not active anymore. Around a week ago I received another email asking me to update payment method as Google was unable to issue the refund. I did update the method, but I haven't received a confirmation email. The refund shows now as cancelled in my Google Pay transaction history and I haven't received the money yet. Anybody else has had the same situation and after how long they received their money? Thank you!
I just got my email about issues refunding it to the original card. I followed instructions to submit new refund destination. Trying to confirm it that will go through or not?
Hello all, I have made all purchases with PayPal and also got a part refunded via PayPal, but the remaining amounts can now not be refunded via PayPal. I was offered as an alternative via G-Pay t... See more...
Hello all, I have made all purchases with PayPal and also got a part refunded via PayPal, but the remaining amounts can now not be refunded via PayPal. I was offered as an alternative via G-Pay the payment methods 1. Google Play credit 2. credit card 3. bank account (only German banks) to choose from. Unfortunately, I have no bank account in Germany and no credit card and Google Play credit is out of the question! "only German banks" has the background that I live in Germany but my bank is in Austria.  Because for me no suitable alternative is available, I have turned yesterday to the support (via chat) which I think I did not understand correctly and only with "but that's too bad" and again and again referred to it I should look at the FAQ page ( https://support.google.com/stadia/answer/12790109#zippy=%2Cf-wie-werden-meine-stadia-store-erstattun... ). The conversation ended with him passing the information on to the responsible team. Today I had to find out that I only have Google Play credit and credit card as payment methods to choose from, bank account has disappeared. And now my question: Why is it not possible to use Austrian accounts as a German and why is it not possible to select PayPal again for the refund?
I guess since we know Stadia is shutting down, and we have a whole bunch of refund threads, I wanted to ask... What do you guys plan to turn to now? For people like me who were actually using Stadia... See more...
I guess since we know Stadia is shutting down, and we have a whole bunch of refund threads, I wanted to ask... What do you guys plan to turn to now? For people like me who were actually using Stadia as your main gaming platform, are you going to (or going back to) PC... Xbox, PlayStation ... something else??? Or are you screwed and can't really afford to go to anything right now? For me, I actually spent quite a bit of money on Stadia games... more than I even realized. So after talking to some friends, I decided to buy a PS5. My Stadia refunds covered the cost of the PS5 (Digital Only, GOW Ragnarok Edition), and about 4 or 5 major games that I wanted to make sure I got so I can have stuff to play. It also covered the cost of the PlayStation+ membership for a year. So that's what I ended up doing. I have a PC, but the graphics card is a 1660 ti. Which can handle some of the older games barely. But the newer games would be tough. And it doesn't have a ton of storage for game downloads. Buying a decent gaming PC didn't feel right, and would've definitely cost more than a console. I have Xbox and PlayStation friends, and just went with PS after talking to all of them. So... what are you guys planning to do (or have already done) before this whole thing gets SHUT DOWN?!
So with stadia refunding their purchases,i thought i'd start looking into pay.google to see when my refund was getting processed,i waited for an email but go nothing only to find out today, that it h... See more...
So with stadia refunding their purchases,i thought i'd start looking into pay.google to see when my refund was getting processed,i waited for an email but go nothing only to find out today, that it has been refunded a total of 0.00 for cyberpunk2077 for which i paid the whole 60 dollars for. Id love it if a representative could help out.
I was trying to look for a game I want to play and google told me there was an error (four-hundred four). I really wanted to play that game too. I even tried restarting the computer which did nothing... See more...
I was trying to look for a game I want to play and google told me there was an error (four-hundred four). I really wanted to play that game too. I even tried restarting the computer which did nothing. can anyone help?
Is there any possible way as players, we are able to keep Google Stadia up and running? Honestly Stadia is an amazing platform for when I am on the go, at work or whatever the situation may be. I am ... See more...
Is there any possible way as players, we are able to keep Google Stadia up and running? Honestly Stadia is an amazing platform for when I am on the go, at work or whatever the situation may be. I am always able to either take out my hone, tablet/laptop or even at the office right on the TV and play whenever I want. Stadia is amazing, although there are not millions of users yet (my opinion) there will be some day. Giving up on Stadia a couple years in isn't enough time at all. People must hear about it, try it and then figure out how they're able to add it into their lives. Cross Platform gaming is also something Stadia in my opinion should have introduced with the release of their cloud based gaming in the beginning.
I have get the email refound and refound logo on all my purchase, but no receiving money back on my bank account is normal? Thanks in advance Regards  
I've been trying to get my brother started with stadia for so long but it just says error. Please help me and my brother! Thanks!!!!  
If I bought a stadia controller bundle with the chrome cast and the card I used buy it is deleted how would I get a refund
Hello. I’ve got emails on Nov 18th for each and every eligible refund. Everything shows as Refunded on my google account, the payment method (credit card) is still active, but I didn’t see any actual... See more...
Hello. I’ve got emails on Nov 18th for each and every eligible refund. Everything shows as Refunded on my google account, the payment method (credit card) is still active, but I didn’t see any actual payment made on my card. is it normal to take more than 10 days for funds to reach my bank account?
Just spent close to an hour chatting to someone at Stadia Web Chat "Customer Care" and it was like pulling teeth and was without doubt absolutely the most abysmal attempt at customer service I have e... See more...
Just spent close to an hour chatting to someone at Stadia Web Chat "Customer Care" and it was like pulling teeth and was without doubt absolutely the most abysmal attempt at customer service I have ever experienced. The agent seemed to be disinterested in resolving my issue, copied and pasted some random refund information that was unrelated to my issue to "set my expectations", went silent for large periods of time without telling me what they were doing or what was happening. I had to ask them. When they did give me information it was barely that. Nothing of substance and ironically no expectations were set. I was told that they would be checking with someone who was working on my case "in a bit". Was this guy busy doing something else? Was I supposed to wait while this was happening?. I was told I would be updated by email soon? When is soon? Is it a shorter timeframe that a bit? I don't know. I was told previously that I would be contacted by email but have not been so far. Messages/text I had entered seemed to have disappeared from the log. I am 100% certain I did not do that. And at approaching the 50 minute mark of the "conversation" the agent decided to ask me what my issue was... for clarity? 50 freaking minutes on a web chat and this person apparently didn't understand what it was I was needing help with! They then abruptly ended the chat. Absolutely pathetic show, Google/Stadia. I am thoroughly disappointed and frustrated. Not that you need my money (you've already got some of it and are refusing or finding it too hard to give it back for unknown reasons) but I am not spending a single penny more on any of your services/products unless you resolve the issues I have complained about. Anyway. That's all.
Heads up, Stadians: Refunds for Stadia hardware purchases made on the Google Store will be processed starting today - be sure to check your email if you're anticipating a refund. For more i... See more...
Heads up, Stadians: Refunds for Stadia hardware purchases made on the Google Store will be processed starting today - be sure to check your email if you're anticipating a refund. For more info visit our support page: https://support.google.com/stadia/answer/12790109?hl=en
Hello, I bought Resident Evil Village on May 2021 on Stadia, it was a bundle with the premiere edition having the Stadia controller with it. I got the e-mail telling me the game was refunded but si... See more...
Hello, I bought Resident Evil Village on May 2021 on Stadia, it was a bundle with the premiere edition having the Stadia controller with it. I got the e-mail telling me the game was refunded but since 2 weeks I still don't see my money back and the paying method hasn't changed so it's still the same card. If I go on my activities this is what I see, a refund of 0 instead of €69,99. What's wrong? Can I get support? Thanks
Why can't I access to the Stadia registration?
On average how long are the declined refunds taking to be distributed after adjusting the payment method? Just curious.
Hi, ive gotten my stadia refund for Cyberpunk game. I thought i remember reading something somewhere that we would be able to access the game on another system or device after stadia is shut down. I ... See more...
Hi, ive gotten my stadia refund for Cyberpunk game. I thought i remember reading something somewhere that we would be able to access the game on another system or device after stadia is shut down. I could be wrong, no big deal either way. Anyone know?
When stadia will be down, the chromecast ultra will still be used as a simple chrome cast. So as the chromecast ultra opens on the TV, the stadia functions in right upper corner will have to vanish, ... See more...
When stadia will be down, the chromecast ultra will still be used as a simple chrome cast. So as the chromecast ultra opens on the TV, the stadia functions in right upper corner will have to vanish, right? Will it be an update of the chromecast ultra firmware? ________________ Bouzzi
I purchased Play credits specifically for use with Google Stadia. I purchased Google Play credits to buy this game addon for use specifically with Google Stadia. Stadia has refunded the balance to my... See more...
I purchased Play credits specifically for use with Google Stadia. I purchased Google Play credits to buy this game addon for use specifically with Google Stadia. Stadia has refunded the balance to my Google Play account as expected. I am requesting that the refund be transferred to my Google Pay or PayPal account. That is the only way I can purchase the game order that Stadia cancelled due to shutting down the platform. I've contacted numerous times but feel no one understands what I'm asking. I would have never purchased Play credits had I known Stadia would shut down. Google, please do the right thing and return my funds so that I may repurchase this game addon!! Customer support has not at all been supportive. This is not at all okay.