cancel
Showing results for 
Search instead for 
Did you mean: 

JamesFromGoogle's Accepted Solutions

Hello @Yosuke, Thank you for your question. Just so you know, I have translated your post using Google Translate but will be responding in English.I'm sorry you are having this issue with not bein... See more...
Hello @Yosuke, Thank you for your question. Just so you know, I have translated your post using Google Translate but will be responding in English.I'm sorry you are having this issue with not being able to connect your controller to Stadia. Just so you know, the gamesir X2 is not one of our officially supported devices. However, we have recently released an awesome new feature we call Phone Link. Depending on your set up, this may be of assistance to you. Please reach back out if you have any additional questions or concerns. Best, James
Hi everyone, We appreciate the comments and feedback. I did want to link this article for further details on the promotion: Stadia Premiere Edition offer for Stadia Pro subscribers. I think one of... See more...
Hi everyone, We appreciate the comments and feedback. I did want to link this article for further details on the promotion: Stadia Premiere Edition offer for Stadia Pro subscribers. I think one of the most important things to note about this offer is that it was strictly for residents of the UK. Please reach back out if anyone has any further questions or comments. We'd be more than happy to continue to offer any additional clarification if need be.   Thank you, James
Hi everyone, Just wanted to jump in here and thank @AndroiFy for their response here. I do just want to clarify that a player would still be eligible to receive the Premiere Edition even after usi... See more...
Hi everyone, Just wanted to jump in here and thank @AndroiFy for their response here. I do just want to clarify that a player would still be eligible to receive the Premiere Edition even after using the $10 coupon even if the final price was $49.99. You can check out this reddit post where our awesome community manager was able to clarify some of these questions. Please reach back out if there are any additional questions. We're always here to help.   Thank you, James
Hello everyone, Just wanted to hop in here to see if I can help at all. I'm so grateful to both @Ivan and @RXShorty for jumping in to try and help with what they could. I totally understand the conf... See more...
Hello everyone, Just wanted to hop in here to see if I can help at all. I'm so grateful to both @Ivan and @RXShorty for jumping in to try and help with what they could. I totally understand the confusion here @Edalyn and am sorry that the method in which you used to take screenshots no longer works. So in this article, Chromebook keyboard shortcuts, it looks like to take a screenshot you can use this short cut: Take a screenshot: Press Ctrl + Show Windows  Please let us know if that doesn't work for whatever reason. We can look into additional ways to try and help you resolve this issue. Best, James
Hi everyone, It looks like we've been able to find a few different solutions. Since this is an older post, I'll go ahead and lock it now. If there are any additional questions or concerns, please ... See more...
Hi everyone, It looks like we've been able to find a few different solutions. Since this is an older post, I'll go ahead and lock it now. If there are any additional questions or concerns, please feel free to reach back out in a new post. Best, James
Hi everyone, Just wanted to jump in here and thank @AndroiFy for their response here. I do just want to clarify that a player would still be eligible to receive the Premiere Edition even after usi... See more...
Hi everyone, Just wanted to jump in here and thank @AndroiFy for their response here. I do just want to clarify that a player would still be eligible to receive the Premiere Edition even after using the $10 coupon even if the final price was $49.99. You can check out this reddit post where our awesome community manager was able to clarify some of these questions. Please reach back out if there are any additional questions. We're always here to help.   Best, James
Hi @colin985, Thank you for your question. The answer to your question just depends on which version of Humankind you purchased and when you purchased it. I'll attach a link so you can double chec... See more...
Hi @colin985, Thank you for your question. The answer to your question just depends on which version of Humankind you purchased and when you purchased it. I'll attach a link so you can double check the Offer Details. Please let me know if you have any follow up questions. Always happy to help and shed some more light for clarity.   Best, James
Hi everyone, Thank you to @AndroiFy for their post here and for trying to get a bit more clarity. So, I can confirm that both both offers can be used together. Here is a reddit comment where our c... See more...
Hi everyone, Thank you to @AndroiFy for their post here and for trying to get a bit more clarity. So, I can confirm that both both offers can be used together. Here is a reddit comment where our community manager Grace was able to confirm. Please reach back out if you have any other questions or concerns. We're here to help.   Best, James
Hi @Besi, Yes, you'll be able to use both your $10 discount and the Stadia Premier Edition offer. Let us know if you have any other questions.   Thank you, James
Hola @Lolotronn, Thank you for your post. We're happy to have you as a part of our community. I do want to let you know that I'll only be able to respond to your post in English. I'm sorry that yo... See more...
Hola @Lolotronn, Thank you for your post. We're happy to have you as a part of our community. I do want to let you know that I'll only be able to respond to your post in English. I'm sorry that you are having this issue. I know how frustrating connection issues can be when cloud gaming. I'd love to see what I can do to help. Could you please try and use Stadia in an incognito window? This will help us to find out if there are any extensions that may be inhibiting your gaming experience. Let us know when you can. Thank you, James
Hello @J-Verne-2021, We're happy to have you in our community! I did translate your message using Google Translate, but am only able to reply in English. I can confirm that at you should be able t... See more...
Hello @J-Verne-2021, We're happy to have you in our community! I did translate your message using Google Translate, but am only able to reply in English. I can confirm that at you should be able to purchase the Destiny 2: Legendary game bundle based on the Offer Details. I would double check the details for your country just to be 100% sure. Please reach back out if you have any questions. Thank you, James
Hi everyone, Thank you for the post. Just so you know, I have translated this message using Google Translate, but am only able to respond in English. I can confirm that, yes, both promotions can be... See more...
Hi everyone, Thank you for the post. Just so you know, I have translated this message using Google Translate, but am only able to respond in English. I can confirm that, yes, both promotions can be used together. You can see that our awesome Community Manager @GraceFromGoogle, was able to confirm this in a recent reddit post. Let us know if you have any additional questions. Thank you, James
Hi everyone, @AndroiFy is 100% correct. The offer would still apply in this situation. Our awesome Community Manager @GraceFromGoogle also confirmed it here. Let us know if you have any additional ... See more...
Hi everyone, @AndroiFy is 100% correct. The offer would still apply in this situation. Our awesome Community Manager @GraceFromGoogle also confirmed it here. Let us know if you have any additional questions or comments. Happy gaming my friends, James
Hello @Devinlee21, Thanks for posting here in our community. I'm sorry you had this issue. I can imagine how frustrating that would be. Per our purchase policies, you'll need to reach out to the d... See more...
Hello @Devinlee21, Thanks for posting here in our community. I'm sorry you had this issue. I can imagine how frustrating that would be. Per our purchase policies, you'll need to reach out to the developer of the game when you experience these types of errors. Keep us updated on how it goes. Best, James
Hey @Dodonut69, Thanks for the post. I'm sorry you are having this issue with your Stadia experience. I know how difficult it can be when things don't work out. I'd love to see what I can do to he... See more...
Hey @Dodonut69, Thanks for the post. I'm sorry you are having this issue with your Stadia experience. I know how difficult it can be when things don't work out. I'd love to see what I can do to help. If you haven't done so already, I'd recommend checking out our Troubleshooting article. Please reach back out if anything else comes up. We'd love to help get you back to that awesome gaming experience. Best, James
Hello @aNkhENTonY, I haven't played this game personally, but just based on general gaming, you'd need to have access to that previous account. My only worry with your suggestion is that you'd nee... See more...
Hello @aNkhENTonY, I haven't played this game personally, but just based on general gaming, you'd need to have access to that previous account. My only worry with your suggestion is that you'd need to have access to your original account to be able to family share on Stadia. Maybe I'm misunderstanding your suggestion. If so, please feel free to correct me. Here to help if so. Thank you, James
Bonjour @Lexa62, Thank you for the post! Just so you know, I translated your message with Google Translate, but am only able to respond in English (however this is a great reminder to get back to ... See more...
Bonjour @Lexa62, Thank you for the post! Just so you know, I translated your message with Google Translate, but am only able to respond in English (however this is a great reminder to get back to my French Duo-Lingo lessons ). The answer to your question is both yes and no. Fifa 22 will support Local Multiplayer. You can check out the details on the Stadia Store page. Also, Stadia supports local multiplayer in multiple games. You can check out this article for more info on that: Game invitations and local multiplayer. I do want to note that this ability does depend on your set up. As noted in the previous article, you can use multiple Bluetooth controllers as long as you are using an Android or Google TV. So depeinding on your setup, you'll be able to make this work. Please let me know if that makes sense. And super excited for this new one to come out!    Best, James
Hi @Beachy, Thanks for this heads up. I did want to hop in here and say that we are aware of the issue and are investigating on our end. We'll keep the community posted if we have any updates. ... See more...
Hi @Beachy, Thanks for this heads up. I did want to hop in here and say that we are aware of the issue and are investigating on our end. We'll keep the community posted if we have any updates. Best, James
Hey y'all, Just wanted to clarify real quick. "Offer is only available for purchases, and is not valid for pre-orders." Not trying to step on @Chufu 's toes as we are super grateful for the quick ... See more...
Hey y'all, Just wanted to clarify real quick. "Offer is only available for purchases, and is not valid for pre-orders." Not trying to step on @Chufu 's toes as we are super grateful for the quick response. Please let us know if there are any other questions. Thank you, James
Hi there, @metalist, We've definitely been aware of these issues, but have recently received reports of a lot of them being fixed. Are you still having problems? Let us know when you can. Th... See more...
Hi there, @metalist, We've definitely been aware of these issues, but have recently received reports of a lot of them being fixed. Are you still having problems? Let us know when you can. Thank you, James