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ChrisFromGoogle's Accepted Solutions

Hi all -- this may be an unintended effect. Please file feedback in the Stadia app about this particular issue. To do so, open the Stadia app, tap your profile icon, then scroll down to "Feedback." P... See more...
Hi all -- this may be an unintended effect. Please file feedback in the Stadia app about this particular issue. To do so, open the Stadia app, tap your profile icon, then scroll down to "Feedback." Please be as specific as possible and make sure to include logs in your report. This helps us isolate issues and find a resolution. Thank you for your help!
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app ... See more...
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again!
Hi @GioAlfonso, this sounds like something our Support Team would be able to help with. Give that a shot and let us know how it goes!
Hi @Rooketom, thanks for writing about this. When playing on your mobile device, are you playing on a cellular signal or wi-fi? Please ensure that you are close to your access point if playing on wi-... See more...
Hi @Rooketom, thanks for writing about this. When playing on your mobile device, are you playing on a cellular signal or wi-fi? Please ensure that you are close to your access point if playing on wi-fi. Additionally, if possible, switching your wireless broadcast signal to a different frequency band has been known to have a positive impact on players in areas with a lot of wireless interference, such as in apartment buildings.
Hi @Tini, can you confirm whether this issue resolved for you or not?   Could you also please confirm which endpoint you are using when you experience this? If you are playing on Chrome, please... See more...
Hi @Tini, can you confirm whether this issue resolved for you or not?   Could you also please confirm which endpoint you are using when you experience this? If you are playing on Chrome, please try opening the game in an incognito window and report back. Thank you!
Hi @OkRuh and @Borussia, thanks for reporting this. If you believe your Chromecast Ultra is crashing due to overheating, please try factory resetting the device. If, after doing so, you are still exp... See more...
Hi @OkRuh and @Borussia, thanks for reporting this. If you believe your Chromecast Ultra is crashing due to overheating, please try factory resetting the device. If, after doing so, you are still experiencing the same problem, please reach out to our support team for additional steps.
Hi all, unfortunately, the promotion is now concluded in all markets in which it was previously open.
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app ... See more...
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible.
Hi all, thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on... See more...
Hi all, thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again!
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app ... See more...
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again!
Hi @s3rial4k1ll, please try uninstalling the app and reinstalling, then test the controller again.
Hi all! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on... See more...
Hi all! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again for being a fan!
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app ... See more...
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again for being a fan!
Hi there. The quality of your stream is entirely dependent on the quality of your connection. If you are experiencing artifacting or other issues, I recommend running diagnostics on your home network... See more...
Hi there. The quality of your stream is entirely dependent on the quality of your connection. If you are experiencing artifacting or other issues, I recommend running diagnostics on your home network or contacting your ISP to determine the source of the problem.
Hi there! The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profil... See more...
Hi there! The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again for being a fan!
Hi @Jcates223, sorry to hear you're having problems.   The biggest factor in determining your ability to play on Stadia without issue is your connection strength. There are multiple things affe... See more...
Hi @Jcates223, sorry to hear you're having problems.   The biggest factor in determining your ability to play on Stadia without issue is your connection strength. There are multiple things affecting your connection strength, including bandwidth (your down/up speed), stability (meaning your connection must not be interrupted by lost packets), and whether you're on wi-fi or LAN.   In most cases, playing on wi-fi is adequate, but you stand to lose a far greater portion of your signal strength when playing on wi-fi, so it is important to ensure that you are playing on a device located close to your router in order to maximize your signal strength. Additionally, if you are located in a densely populated area, your wi-fi channel may be in use by a multitude of other devices, which can quickly lead to a noticeable degradation in quality.   My advice to you is to look into a standalone router which can be more dynamically configured to prioritize Stadia traffic. You would, in this case, be able to change the wi-fi channel from its standard setting to one that is less frequently used. Additionally, if you are able to test Stadia on a device that is hard-wired into the router/gateway, that would help us determine if wi-fi is the issue.
Hi @VValente! Thanks for the suggestion and for taking the time to file the feedback in the app. That is the best way to get your ideas in front of the team's eyes. Thanks for being a fan!
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app ... See more...
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again for being a fan!
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app ... See more...
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible.
Hi @Els, thanks for writing in about this. I think, based on your description of events, that the issue might be with your local network. There may be a setting in your router which is interfering wi... See more...
Hi @Els, thanks for writing in about this. I think, based on your description of events, that the issue might be with your local network. There may be a setting in your router which is interfering with the connection the CCU is establishing with the Stadia service. For additional help, please reach out to our support team.