HI @Kardek, one way to check is to open a Chrome tab and type chrome://gpu/ into the URL bar. From there, scroll down or CTRL+F to find the section titled "Video Accelerator Information." If you see ...
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HI @Kardek, one way to check is to open a Chrome tab and type chrome://gpu/ into the URL bar. From there, scroll down or CTRL+F to find the section titled "Video Accelerator Information." If you see "Decode VP9" in that table, your GPU can decode VP9 video signals.
Hi @gjeong85, thanks for posting, and I am glad to hear you gave Stadia a try.
Your experience will depend on the quality of your home network. Download and upload speeds are important, but w...
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Hi @gjeong85, thanks for posting, and I am glad to hear you gave Stadia a try.
Your experience will depend on the quality of your home network. Download and upload speeds are important, but what is more important is to have a steady connection with no interruptions such as packet loss or interference on the network. If you are using wi-fi, please try switching to an ethernet cable. If you cannot switch from wi-fi to wired, ensure that you are close to the network access point. Another tip would be to try configuring your wireless router to broadcast in 5GHz instead of 2.4GHz, as the latter is often congested from other nearby networks.
Hi @Erufael, thank you for posting.
The quality of the stream from the Stadia datacenters is almost entirely dependent on the quality of your home network. If you are playing on wi-fi, your e...
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Hi @Erufael, thank you for posting.
The quality of the stream from the Stadia datacenters is almost entirely dependent on the quality of your home network. If you are playing on wi-fi, your experience will almost always be worse than if you are using LAN. Additionally, there is often a lot of traffic on the standard 2.4GHz wi-fi band, so if you can switch to the 5GHz band, that may help with network stability.
Lastly, even if you have a good download and upload speed, if your network conditions are poor, you will be unable to play. Please make sure that your network is not losing packets as it is transferring information. There are tools you can find online to help determine whether you are losing packets or not.
Wishing you luck in determining the solution!
This is in no way a hint or coded message -- there is no news to share on the topic -- but as a longtime Diablo, Starcraft, and Warcraft fan, I would be delighted to have these among our libraries
Hi all -- the developer is aware of the issue and will be issuing a patch to remedy this issue soon. I don't have specific details, but hang tight a bit longer until I can provide an update.
Hi @Shaiogul, sorry to hear of your troubles. One thing I would suggest trying is to test on an incognito session of Chrome in order to make sure that there are no conflicting extensions or plug-ins ...
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Hi @Shaiogul, sorry to hear of your troubles. One thing I would suggest trying is to test on an incognito session of Chrome in order to make sure that there are no conflicting extensions or plug-ins which may be disrupting the service. I do not know for sure, but I think you were on the right track to suspect a local machine setting.
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app ...
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Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again!
Hi @Machina, thanks for putting together this detailed post. I have sent you a private message -- please look out for it so we can get you some help.
We're looking into the root cause of this...
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Hi @Machina, thanks for putting together this detailed post. I have sent you a private message -- please look out for it so we can get you some help.
We're looking into the root cause of this issue and should have an update soon.
Hi, everyone. Thank you for your patience while we sought a resolution to this issue. Our partner posted some information about this interaction on their blog post here. Please consult the section ti...
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Hi, everyone. Thank you for your patience while we sought a resolution to this issue. Our partner posted some information about this interaction on their blog post here. Please consult the section titled "Hitman on Stadia" for more context.
Hey all, thanks for surfacing this. Grace posted an update on this topic here. Look for an update when we have one on that thread. Thank you for your patience as we sort it out!
Hi @clifficious, thanks for taking the time to surface this issue. I have not seen this particular report as of yet. I suggest trying a factory reset on your Chromecast Ultra to see if that resolves ...
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Hi @clifficious, thanks for taking the time to surface this issue. I have not seen this particular report as of yet. I suggest trying a factory reset on your Chromecast Ultra to see if that resolves your issue. If not, please submit this as feedback in the Stadia app. Thank you!
Hi all, to ensure you have the best possible experience when playing on Chrome, it is advised that you disable extensions which may conflict with the Stadia service. You may learn more about possible...
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Hi all, to ensure you have the best possible experience when playing on Chrome, it is advised that you disable extensions which may conflict with the Stadia service. You may learn more about possible solutions by checking out this Help Center article.
Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app ...
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Hi there! Thanks for compiling this feedback for us. The best way to get your ideas in front of the Stadia team is to submit this as feedback within the Stadia app. To find this, open the Stadia app on your mobile device, then tap your profile icon in the top-right corner of the screen. From there, navigate to the "Feedback" button below. Make sure to be as descriptive as possible. Thanks again for being a fan!
Hi @Sqwash, can you provide more details about your play setup? For example, which device are you using to play? Are you on wi-fi or wired? What is your internet connection like? The most important t...
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Hi @Sqwash, can you provide more details about your play setup? For example, which device are you using to play? Are you on wi-fi or wired? What is your internet connection like? The most important thing influencing the quality of your stream is your connection, so ensuring that you are doing everything possible to maintain a steady connection at a bit rate high enough to support 4K will go a long way to help your situation.
Hi @Lorwon1, thanks for posting this. In order to achieve the effect you want, there are some options, but know that it is inconsistent across different devices and cables.
Try swapping the end...
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Hi @Lorwon1, thanks for posting this. In order to achieve the effect you want, there are some options, but know that it is inconsistent across different devices and cables.
Try swapping the ends of the USB-C cable -- some users have reported that this resolves the issue
Try a different USB-C cable
Play wirelessly on your device if the above do not work for you
Let me know if I can help further.
Hi @Lienuss, can you tell me a bit more about the device you are using to play with, as well as your internet connection? If you are unable to access a 4K session, it is likely because one of these t...
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Hi @Lienuss, can you tell me a bit more about the device you are using to play with, as well as your internet connection? If you are unable to access a 4K session, it is likely because one of these two things does not meet the requirement to do so. We can dig in here and try to get to the bottom of it.
Hi there -- thanks for posting about this. Please try getting in touch with our Support Team about this. If they are unable to resolve your issue, please let us know here. Thank you!
Hey again, @stefan1123! Thanks for compiling this feedback for us. The best way to get this report in front of the Stadia team is to submit this as feedback within the Stadia app. I know you know how...
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Hey again, @stefan1123! Thanks for compiling this feedback for us. The best way to get this report in front of the Stadia team is to submit this as feedback within the Stadia app. I know you know how to do that, but I'll do my part on this end, too. Thanks again!