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Ivan's Accepted Solutions

@byrd1 who actually suggested you to go here for suggestion? The official way is to send feedback throigh the app, but I'm not sure if that really matter at this point.
@tannersnacks Are you talking about this promotion? https://news.ubisoft.com/en-us/article/1cjyDhXJtGYO48OVO3y7wa/become-a-ubisoft-founder-and-keep-playing-on-stadia-and-luna-for-the-same-price  ... See more...
@tannersnacks Are you talking about this promotion? https://news.ubisoft.com/en-us/article/1cjyDhXJtGYO48OVO3y7wa/become-a-ubisoft-founder-and-keep-playing-on-stadia-and-luna-for-the-same-price  If yes, my guess is nothing will change, since you will still have access to the games on PC and Luna (if you're based in US). If you're not based in US, or don't use Luna, then it won't really matter since the PC only subscription will be the same price as what you're paying right now. Obviously you should cancel if you're not planning to play on PC.
@Mr_Seanlan If by January you meant until Stadia shut down, then yes. No new accounts can be created anymore.
@Kronaber just want to add to what @Chufu has suggested above, can you also check your history on your method of payment and look for the date when you bought the Stadia Premiere bundle? Does it say ... See more...
@Kronaber just want to add to what @Chufu has suggested above, can you also check your history on your method of payment and look for the date when you bought the Stadia Premiere bundle? Does it say the transaction is from Google Store? Also when checking transaction history on Google side (Google Pay and Google Store), make sure you're signed in as the account that you use for your Stadia account.
@Elemperor If it's not shown on your transaction history then that means the transaction didn't go through when you made the purchase. Can you check the payment method (like credit card balance) and ... See more...
@Elemperor If it's not shown on your transaction history then that means the transaction didn't go through when you made the purchase. Can you check the payment method (like credit card balance) and see if you were charged?
@HumanEvolved You probably will have better luck posting in the official Stadia Discord channel. With Stadia being cancelled in January, maybe there are other players wanting play while the game is s... See more...
@HumanEvolved You probably will have better luck posting in the official Stadia Discord channel. With Stadia being cancelled in January, maybe there are other players wanting play while the game is still up. Here's the link in case you're not yet a member https://discord.gg/stadia 
@Janobli Can you double check if you're logged in to Stadia with the Google account that you used to make the purchase? I know it sounds very obvious but just want to make sure. If you already star... See more...
@Janobli Can you double check if you're logged in to Stadia with the Google account that you used to make the purchase? I know it sounds very obvious but just want to make sure. If you already started working with support, I suggest continue working with them. Try to get the call or chat options so you can talk to someone directly.
@Felix3 I replied to your other post asking similar question. Unless the payment method is supported by Google Play or Google Pay, you won't be able to use it to purchase Stadia game or Stadia Pro. I... See more...
@Felix3 I replied to your other post asking similar question. Unless the payment method is supported by Google Play or Google Pay, you won't be able to use it to purchase Stadia game or Stadia Pro. I did a quick search about paysafecard and it doesn't look like you'll be able to use it to for Stadia related purchases.
@BeanieGod530 I must say this is the first time I've heard about this scam protection. Were you automatically re-directed to the form right away? Or have you actually reached out to Stadia support? ... See more...
@BeanieGod530 I must say this is the first time I've heard about this scam protection. Were you automatically re-directed to the form right away? Or have you actually reached out to Stadia support? If you have reached out to Stadia support, I suggest to keep continue working with them. Try reaching out to them again, but this time, pick the chat / phone option when it's available so you get to talk to someone directly. If you didn't reach out to Stadia support, you can reach out to them through the following link https://support.google.com/stadia/gethelp  Did you by any chance take screenshot of the error message and the form? If yes, would you mind posting here (please remove your personal information)?. Mostly for our knowledge and to confirm nothing shady is going on. I actually found it odd they asked for your card's code.  
@BennieD are you saying that you have cancelled the Pro subscription but still getting charged? Did you ever get the cancellation email by any chance? If you do have it, you should contact support to... See more...
@BennieD are you saying that you have cancelled the Pro subscription but still getting charged? Did you ever get the cancellation email by any chance? If you do have it, you should contact support to get it sorted out https://support.google.com/stadia/gethelp In the off chance that your cancellation didn't go through, you won't be able to get refund for previous months, but you can follow the steps below to get your subscription cancelled for future months https://support.google.com/product-documentation/answer/9609879?hl=en
@Darienow You're more than welcomed to submit this through the Stadia app so the team is aware of your request, but let me offer you my thought: You can change your username in Stadia after you c... See more...
@Darienow You're more than welcomed to submit this through the Stadia app so the team is aware of your request, but let me offer you my thought: You can change your username in Stadia after you create your account, then you have to wait for the 180 days that you originally have to wait for after you create your account. This is how it works right now though? Unless I'm misunderstanding what you're trying to say. You can upload your own avatars. This is definitely something a lot of people wanted. However, there's also possibility of users using copyrighted or inappropriate images. You can link YouTube channels from your linked Google accounts. You can stream Stadia to your Youtube channel right now. Unless you mean linked in some other way?
Hi @Deleted User refunding a Stadia game is a pretty straightforward process. Since you've been playing for less than 2 hours, you're definitely eligible as long as you didn't purchase the game more ... See more...
Hi @Deleted User refunding a Stadia game is a pretty straightforward process. Since you've been playing for less than 2 hours, you're definitely eligible as long as you didn't purchase the game more than 14 days ago. Please take a look at the article below for instructions on how to get refund on Stadia games https://support.google.com/stadia/answer/9598538   Please give it a shot and let us know if you're having issues.
@CajunWaffles I tried playing the game a few times and had similar experience. I also tried doing a quick search for 'destroy all humans stadia performance' and getting many hits about others complai... See more...
@CajunWaffles I tried playing the game a few times and had similar experience. I also tried doing a quick search for 'destroy all humans stadia performance' and getting many hits about others complaining about similar experience. In this case, it might just be poor performance optimization by the dev. Are you playing in 4k by any chance? I've read some people getting improvement playing in 1080p. I'll let someone else chime in if they manage to find a fix, but at this point all we can do is try to get feedback to the dev (THQ) in hope they will do something about it.
@ElProfessor Are you talking about this particular pre-order incentive? If yes, you have until Sept 30th 2022 to be eligible for all the things listed  
@Jack94 I did a quick search and it doesn't sound like there's a way to change keyboard mapping on the game, at least based on others' experience from this reddit post https://www.reddit.com/r/Stad... See more...
@Jack94 I did a quick search and it doesn't sound like there's a way to change keyboard mapping on the game, at least based on others' experience from this reddit post https://www.reddit.com/r/Stadia/comments/gtaxyz/heres_the_keyboard_controls_for_nba_2k20_on/  I highly recommend getting a controller from the officially supported list  if you're unable to play with the default kb/m configuration.
@Seamonk If the game support local co-op, then you can play the game together with the same screen. I think it's unfortunate that a lot of games these days rarely support local co-op anymore and focu... See more...
@Seamonk If the game support local co-op, then you can play the game together with the same screen. I think it's unfortunate that a lot of games these days rarely support local co-op anymore and focus more online experience, but like what others have said, it's basically the same thing as playing a game in multiple screens. Everyone need to have a separate copy of the game.  I'm not sure about your situation, but think about college roommates that wants to play Call of Duty together for example. Even though they live in the same apartment, if they want to play together, they need to purchase a separate copy of the game, two consoles/PC,. two different monitors. It's basically the same concept and not unique to Stadia.
@Therealcj9x Currently Madden 23 is not coming to Stadia, and several publications have received confirmation from EA that the game will not be available on Stadia. I suggest following EA social me... See more...
@Therealcj9x Currently Madden 23 is not coming to Stadia, and several publications have received confirmation from EA that the game will not be available on Stadia. I suggest following EA social media channels in case it will be released for Stadia in the future, and maybe post on their channels as well to express your interest. If you really want to play now, it may be best to explore options on other platforms.
@Djenvy10 You can definitely use Razer Kishi controller with Stadia. I tried the Android version and it worked just fine. The controllers suggested on the help page are the ones officially supported,... See more...
@Djenvy10 You can definitely use Razer Kishi controller with Stadia. I tried the Android version and it worked just fine. The controllers suggested on the help page are the ones officially supported, but that doesn't mean other controllers won't work. It's just it may have some quirks.
@Kajetan_Szczure can you try using Incognito browser and see if it resolves the issue? Some extensions may be causing the issue. Try clearing browser cache as well and also disabling extensions as ... See more...
@Kajetan_Szczure can you try using Incognito browser and see if it resolves the issue? Some extensions may be causing the issue. Try clearing browser cache as well and also disabling extensions as well since some extensions still work in Incognito mode. Also check if your Chrome browser has an update pending, and if that's the case, try updating to the latest version. Please try the steps above and do let us know if the issue is still happening.
@SkyWolf2001YT can you elaborate on which step you're having issues with? It would be helpful if you explain the process that you did step by step. From the sound of it it looks like you don't have a... See more...
@SkyWolf2001YT can you elaborate on which step you're having issues with? It would be helpful if you explain the process that you did step by step. From the sound of it it looks like you don't have a Stadia account yet. Have you confirmed that you're logging in with the Google account with Stadia access? Below is the article that explains how to connect Stadia account with Ubisoft+ . Can you try following the steps and see if it works?  https://support.google.com/stadia/answer/10248037