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Ivan's Accepted Solutions

@Moncandre I highly suggest not to delete your current account. The best way to switch your region is to ask support if they can do it for you. I don't believe there's a way to do it manually at this... See more...
@Moncandre I highly suggest not to delete your current account. The best way to switch your region is to ask support if they can do it for you. I don't believe there's a way to do it manually at this point. Go to the link below: https://support.google.com/stadia#topic=9634925 On top right, click on 'Contact Us' > then request chat/callback to speak to a representative. Try it from a computer browser if the option is not shown on mobile  
@TrilloX The only way to purchase a game that you already redeemed as part of Pro membership is to let your Pro membership expire, then it will let you to buy the game. But I understand you want to p... See more...
@TrilloX The only way to purchase a game that you already redeemed as part of Pro membership is to let your Pro membership expire, then it will let you to buy the game. But I understand you want to purchase it while it's discounted. I suggest contacting support and see if they can override the purchase Go to the link below: https://support.google.com/stadia#topic=9634925 On top right, click on 'Contact Us' > then request chat/callback to speak to a representative. Try it from a computer browser if the option is not shown on mobile
@Stadi4ITA  1. There's no specific date on when the Pro deals are released, if that's what you're asking about. They do show the expiration date though. If you view the specific games that are on Pr... See more...
@Stadi4ITA  1. There's no specific date on when the Pro deals are released, if that's what you're asking about. They do show the expiration date though. If you view the specific games that are on Pro deals, you'll be able to see when the discount expires. 2. Not sure what you're asking here. Do you mean specific to Italy? Google Play cards have been widely available in US. With regards to specific country, you just need to wait further announcement from the Google Play team when it's released eventually.
@Fosojr1855 You can request refund for a game if you bought it less than 14 days and played less than 2 hours. More details can be found in the help center Refunds for games You can request a refu... See more...
@Fosojr1855 You can request refund for a game if you bought it less than 14 days and played less than 2 hours. More details can be found in the help center Refunds for games You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services. If you return the game for a refund it will be removed from your library and you will no longer be able to play it.   Option 1: Request a refund in the Stadia app (on mobile or web) Tap Profile Tap Purchases Under Transaction history, tap on the item you would like to request a refund on Tap Request Refund If the Request Refund button is not present, then the item you purchased is not eligible for a refund.  If you believe that the item should be refunded please contact Customer Support by visiting   support.google.com/stadia. You may also request a refund from Google Play for purchases made on your Android phone through Google Play, please see   Get a Refund on Google Play.
@jdinesh20 Speed test is only one of the variables needed to play Stadia. Considering your'e based in India, most likely there's huge latency connecting to the nearest data center that supports Stadi... See more...
@jdinesh20 Speed test is only one of the variables needed to play Stadia. Considering your'e based in India, most likely there's huge latency connecting to the nearest data center that supports Stadia. That's why you're getting the error message. Using Stadia over VPN is not recommended and not supported. The only thing you can do now is to wait until Stadia is officially launched in India. This following page list the countries currently supported: https://support.google.com/stadia/answer/9338852
@DarkevilPT The code that comes with Stadia Premiere only works with new account. If you activated the 2 months free trial, then you won't be able to use the code that comes with the Premiere bundle.... See more...
@DarkevilPT The code that comes with Stadia Premiere only works with new account. If you activated the 2 months free trial, then you won't be able to use the code that comes with the Premiere bundle. I suggest contacting Stadia support to see if there's anything that can be done. Keep in mind due to current situation the response might be slow.
@elvisge7 The  1€ is only charged for verification, and will be returned eventually. If you're really worried about it, check in a few days and report back here if the charge hasn't been removed. C... See more...
@elvisge7 The  1€ is only charged for verification, and will be returned eventually. If you're really worried about it, check in a few days and report back here if the charge hasn't been removed. Can you elaborate more on what you did by "follow all of the instructions"? Have you tried following the steps described in the help page? Cancel a subscription You can cancel a subscription at any time on  stadia.com  or in the Stadia app  On stadia.com Sign into your account at  stadia.com . In the top right, select your avatar. Select  Stadia settings >       Purchases & subscriptions . Next to the subscription you want to cancel, select  Unsubscribe . In the Stadia app On your mobile device, open the Stadia app    . Tap your avatar     >  Purchases & subscriptions. Under the subscription you want to cancel, tap  Cancel subscription . Note : If you cancel your Stadia Pro or game subscription, you will continue to enjoy its benefits until the end of your current billing period. Your subscriptions will continue to appear in the Stadia app until they expire. To restart your Stadia Pro subscription while it's still active, select  Manage .   To resubscribe to Pro after your subscription ends, visit  stadia.com/pro .
@Tobonaut I wouldn't say pain... let's call it.... "feature"
Starting today, you can sign up for 2 months trial of Stadia Pro. No invite code needed. https://blog.google/products/stadia/try-stadia-free-today Keep in mind it might take 48 hours for complete r... See more...
Starting today, you can sign up for 2 months trial of Stadia Pro. No invite code needed. https://blog.google/products/stadia/try-stadia-free-today Keep in mind it might take 48 hours for complete rollout, so if it's not enabled yet, try checking back again later.
@DaIZA What version is your app? Is it the latest update? Maybe try with a different device if you have any? It's unfortunate, but this whole coronavirus situation is probably causing the phone supp... See more...
@DaIZA What version is your app? Is it the latest update? Maybe try with a different device if you have any? It's unfortunate, but this whole coronavirus situation is probably causing the phone support not available. We can try to help you here, so please try what I advised above and mention me if you still have any issue.
@itsme101 You can play Division 2 by purchasing the game. No Pro membership required. You do need to pay full price for it though. But honestly, right now it's $20 discount. You can spend $10 for a ... See more...
@itsme101 You can play Division 2 by purchasing the game. No Pro membership required. You do need to pay full price for it though. But honestly, right now it's $20 discount. You can spend $10 for a Pro membership, then get the game at discounted price. You get to own the game and still $10 saving (compared to just buying the game without Pro membership) Plus you get to claim this month's and next month's Pro games. A much better deal I say?
@Jexoh I remember this being an issue when I was testing Assassin's Creed Odyssey on Project Stream. I think your best bet now is to try contact Ubisoft support and if they can get the account unlink... See more...
@Jexoh I remember this being an issue when I was testing Assassin's Creed Odyssey on Project Stream. I think your best bet now is to try contact Ubisoft support and if they can get the account unlinked manually.
@igorthekiller I'm not quite sure I understand. Are you talking about how you got charged after the 3 months Pro expired? If yes, it should have been pretty clear when first time you signed up and ha... See more...
@igorthekiller I'm not quite sure I understand. Are you talking about how you got charged after the 3 months Pro expired? If yes, it should have been pretty clear when first time you signed up and had to enter credit card / payment information. Regardless, your best bet now is to contact support directly and see if there's anything they can do about it https://support.google.com/stadia/?hl=en#topic=9634925 Click 'Contact Us' on top right corner and follow the steps.
@SicarioGamer server should be back up by now, but Ubisoft confirmed that Stadia users might still experience errors, as shown in the thread below https://forums.ubisoft.com/showthread.php/2201930-M... See more...
@SicarioGamer server should be back up by now, but Ubisoft confirmed that Stadia users might still experience errors, as shown in the thread below https://forums.ubisoft.com/showthread.php/2201930-Maintenance-March-17th-2020-Forums?s=d6241c714723bd500e2669d70e368c0c
Just keep in mind that there are currently still some server issues for Stadia as confirmed by Ubisoft below https://forums.ubisoft.com/showthread.php/2201930-Maintenance-March-17th-2020-Forums?s=d6... See more...
Just keep in mind that there are currently still some server issues for Stadia as confirmed by Ubisoft below https://forums.ubisoft.com/showthread.php/2201930-Maintenance-March-17th-2020-Forums?s=d6241c714723bd500e2669d70e368c0c
Halo @Zicaboi - Sepertinya akan masih lama untuk Google Stadia di Indonesia. Untuk sekarang Stadia hanya tersedia di negara-negara yang terdaftar di link berikut ini https://support.google.com/stadi... See more...
Halo @Zicaboi - Sepertinya akan masih lama untuk Google Stadia di Indonesia. Untuk sekarang Stadia hanya tersedia di negara-negara yang terdaftar di link berikut ini https://support.google.com/stadia/answer/9338852?hl=en Saran saya di monitor link tersebut, jika nanti suatu hari tersedia di Indonesia. Saya rasa jika akhirnya diluncurkan di Indonesia, beritanya pasti cepat tersebar dan kita akan mendengar dimana-mana
@Nothingham Yes there's currently issue with Stadia version of The Division 2, as confirmed by Ubisoft on the post below https://forums.ubisoft.com/showthread.php/2201930-Maintenance-March-17th-2020... See more...
@Nothingham Yes there's currently issue with Stadia version of The Division 2, as confirmed by Ubisoft on the post below https://forums.ubisoft.com/showthread.php/2201930-Maintenance-March-17th-2020-Forums?s=d6241c714723bd500e2669d70e368c0c
@Greenhill Google hasn't really provided us with any official answer, but a few of my guesses: A lot of people don't have unlimited / strict mobile plan. This way, they don't have to deal with angr... See more...
@Greenhill Google hasn't really provided us with any official answer, but a few of my guesses: A lot of people don't have unlimited / strict mobile plan. This way, they don't have to deal with angry Stadia users that suddenly gets charged hundred of dollars in phone bill Google doesn't want to annoy carriers. A lot of carriers provide unlimited data plan, expecting not everyone will take advantage of it. If more Stadia users are actually using their unlimited plan to the max, that means more bandwidth overall used, and it hurts the carrier's bottom line.  In any case, I know this is one of the most highly requested feature, so make sure to submit your feedback through the Stadia app so Google can be notified. The more people expressing their interest, the better chance it can become a reality.
@Trantor That's a good question on the early access. I don't believe there's any official announcement so far with regards to that. That would be great to have though. Hopefully we'll see something l... See more...
@Trantor That's a good question on the early access. I don't believe there's any official announcement so far with regards to that. That would be great to have though. Hopefully we'll see something like it in the future.
@MilZ At this point, your only option is to try and see if the person you bought Stadia from still have an unused code (main / buddy pass). Other than that, you can try to get a buddy pass from some... See more...
@MilZ At this point, your only option is to try and see if the person you bought Stadia from still have an unused code (main / buddy pass). Other than that, you can try to get a buddy pass from someone else (please don't ask it in this forum), or wait until the base version available later this year.