I don't know if there's a glitch on this forum but my reply keeps getting deleted when I try to edit it so I'm posting it again. Apologies if this shows up as a double post: I also have this issue...
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I don't know if there's a glitch on this forum but my reply keeps getting deleted when I try to edit it so I'm posting it again. Apologies if this shows up as a double post: I also have this issue in Ontario Canada. This seems to be a persistent issue for other people in this region as well, from what I've seen on Stadia subreddit posts. The 4K stream works with every other game except Cyberpunk. The issue applies for both a session started in Chrome on a 4K PC setup as well as on Chromecast Ultra on a 4K TV. On Cyberpunk 2077's launch night, the 4K stream worked well, but in the last few days it doesn’t ever load up 4K at all and I get the “Reopen game” for 4K message regardless of how many new sessions I try to reopen throughout the day and night. If I click on that message it further states: "4K resolution available Close and reopen your game for 4K resolution support." My guess, and it’s probably wrong, is that Google oversold their server capacity for this game in this region to the extent that something switched to a 1080p limitation by default in the regional server hub specifically for this game. Hopefully during this workweek we’ll see Google shuffle around the servers to allot more resources towards Cyberpunk or resolve whatever the cause of the issue actually is. Regardless of what the issue actually is, I just don’t want to play through this 40h game when it looks terrible on my big screens with Stadia’s 1080p compression. I’ve seen people try to contact support about this and post their Stadia support responses where the support is telling them it’s either a glitch on the game publisher’s end or that it’s not-4K due to a connection limitation, but I want to emphasize that this “reopen” message in the connection quality menu makes it clear that this is on the Stadia server/stream end. I’ve also seen Stadia subreddit posts that make clear that this is a persistent issue for multiple people in eastern Canada. Some people in other regions seem to have had this issue temporarily as their server centers exceed capacity, but If they reopen/reload the stream enough times they eventually get a 4K stream. In Ontario it never loads up without that “reopen” message, at least for me. Cyberpunk looked so good on launch night in 4K and looks truly terrible on a large 4K screen in 1080p. We’re paying for Pro and supposed to get 4K here, so hopefully we get an official response about this soon.