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JBob24's Posts

Ubisoft was finally able to recover the vast majority of my progress last night! The game loaded like normal without showing the ghost experience promo. About 98% of my progress is recovered. I'm dow... See more...
Ubisoft was finally able to recover the vast majority of my progress last night! The game loaded like normal without showing the ghost experience promo. About 98% of my progress is recovered. I'm down one rank, and missing coins I purchased. After nearly 5 weeks I'll take this as a success. If your save is still missing keep up with the support channels, there is still hope!  
When it was restored did you still get the ghost experience intro or did it go right to the save select screen?
Mine is still not restored and no response from Ubisoft after they incorrectly updated my ticket to say it was fixed. Twitter support is unable to help since the ticket was initiated through the webs... See more...
Mine is still not restored and no response from Ubisoft after they incorrectly updated my ticket to say it was fixed. Twitter support is unable to help since the ticket was initiated through the website support system.
Same here. My support ticket said it was fixed, it was not.  430+ hours plus money spent in game still lost.
I emailed them, no response. No live chat in the US.
This is NOT resolved despite the post on Ubisoft support forum saying they fixed the issue. Almost 400 hours of playtime gone.
For those that say their save data is restored, did you have to go through the initial setup steps to get back to the original saves? When I start the game it's still starting over from the beginning.