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DanFromGoogle's Posts

Hey there Stadians.   You might have seen one last game arrive on Stadia today. It's a humble thanks for playing from our team.   Find it here: https://stadia.googl... See more...
Hey there Stadians.   You might have seen one last game arrive on Stadia today. It's a humble thanks for playing from our team.   Find it here: https://stadia.google.com/game/worm-game   In addition, many of you have expressed the desire to enable Bluetooth on the Stadia controller. We have some good news: next week we'll be releasing a self-serve tool to enable Bluetooth connections on your Stadia Controller. We'll share details next week on how to enable this feature.
Heads up, Stadians: Refunds for Stadia hardware purchases made on the Google Store will be processed starting today - be sure to check your email if you're anticipating a refund. For more i... See more...
Heads up, Stadians: Refunds for Stadia hardware purchases made on the Google Store will be processed starting today - be sure to check your email if you're anticipating a refund. For more info visit our support page: https://support.google.com/stadia/answer/12790109?hl=en
If you are still experiencing the Play Balance expiration date issue, please contact the Google Play Store Support.
The controllers are yours to keep even after the refund, you do not need to send them back. They can function on PCs using the included cable. If you plan on getting rid of it, please follow your loc... See more...
The controllers are yours to keep even after the refund, you do not need to send them back. They can function on PCs using the included cable. If you plan on getting rid of it, please follow your local area's guidelines for recycling electronic devices. 
Hey federico. You'll need to contact customer support for more assistance with your refund. 
Hey there Stadians,   This morning, Stadia updated our Help Center article and we are beginning the  refund  process for hardware purchases made through the Google Store as well as games and cont... See more...
Hey there Stadians,   This morning, Stadia updated our Help Center article and we are beginning the  refund  process for hardware purchases made through the Google Store as well as games and content purchases made through the Stadia store.   We still expect the majority of  refunds  to be processed by January 18th, 2023, and ask for your patience as we work through each transaction and send emails to all of our users. Please refrain from contacting Customer Support as they will not be able to expedite your  refund  during this time.    For more information including answers to other questions you might have, please revisit our Help Center article.   11/11 Update: We are aware of the Play Points balance issue and the Play Balance expiration dates that are impacting some Stadia refunded users. We are working on a resolution for these issues.
Stadia players, you may already have seen  the message shared on Google’s main blog . This is a short recap of the most important information for players from the main post:       You will... See more...
Stadia players, you may already have seen  the message shared on Google’s main blog . This is a short recap of the most important information for players from the main post:       You will continue to have access to your games library through January 18, 2023 so you can complete final play sessions and move your progress to alternate platforms where possible. Commerce functionality (the ability to buy games, new subscriptions, add-ons or in-game purchases) on Stadia has now been disabled. Google will offer a full refund of all Stadia hardware purchases (Stadia Controller, Stadia Founder’s Edition, Stadia Premiere Edition, or Play and Watch with Google TV Package) made in the Google Store and all purchases of games and in-game transactions made in the Stadia Store.  The refund process will take us some time to complete, and we expect to have the majority of refunds completed by the middle of January 2023. Please allow us until this time before contacting our support team regarding the status of your refund(s). Stadia Pro subscription payments will not be eligible for refund, but if you are an active subscriber, you will continue to have access to your library without charge during the shut-down period.   As we begin the work of processing refunds to customers, Stadia customer service agents will not be able to provide more information to you at this time. For information and updates, please review the information on our  Help Center , which will include new information as it becomes available. We’ll also contact players directly via email shortly with more information.   We want to thank you for taking this journey with us: in particular, the Founders and fans who have been with us from the beginning. The Stadia team poured the same passion for games into our work building and supporting Stadia as you have shown us each day in your play. 
Good news everyone! This issue should now be resolved. Additionally, the engineering team is working towards speeding up load times for the game as well. Thanks for your patience! 
Thanks for alerting us of this issue. I've escalated this issue to the engineering team for investigation. We appreciate your patience as we look further into the issue. 
Hey there all. This issue is currently under investigation. If you have any other extra information that I can share with the engineering team, please let me know. 
Hey all, quick heads up that our engineering team is working with the devs on getting this one fixed. 
Hey all. Ubisoft has announced there will be compensation for the save issue. All Stadia players will receive 20,000 Skell credits and 700 Ghosts coins. As always we appreciate your ongoing pati... See more...
Hey all. Ubisoft has announced there will be compensation for the save issue. All Stadia players will receive 20,000 Skell credits and 700 Ghosts coins. As always we appreciate your ongoing patience with this issue.   https://discussions.ubisoft.com/topic/159100/updated-stadia-may-25th-lost-progression-restored-and-compensation?lang=en-US   If you are still experiencing issues, please reach out to Ubisoft support directly.      
Hey all. This issue is currently being worked on by Ubisoft. Please contact Ubisoft support if you are still experiencing issues with your save data. https://discussions.ubisoft.com/topic/159100/st... See more...
Hey all. This issue is currently being worked on by Ubisoft. Please contact Ubisoft support if you are still experiencing issues with your save data. https://discussions.ubisoft.com/topic/159100/stadia-may-25th-lost-progression-restored?lang=en-US
Thanks for the video @MrVacca, definitely helps put it all into context.  I've escalated this issue to help get it addressed. @Judisbaby  appreciate your patience as we look into this one. 
Once I get settled in, I'd be glad to be a meat shield in R6. 
@MrMarcusGKnight wrote: Congratulations Dan! You really are Dan the Man-ager now! (sorry couldn't resist.) I like this community already  I am definitely seeing a ton of passion and ener... See more...
@MrMarcusGKnight wrote: Congratulations Dan! You really are Dan the Man-ager now! (sorry couldn't resist.) I like this community already  I am definitely seeing a ton of passion and energy from the community! 
Hey there Stadians! My name is Dan, and I am the new Community Manager for the Stadia team. I’ve been working in the gaming industry for over ten years, and I’m excited to use my experience to help c... See more...
Hey there Stadians! My name is Dan, and I am the new Community Manager for the Stadia team. I’ve been working in the gaming industry for over ten years, and I’m excited to use my experience to help continue making the Stadia community an awesome place to game! I know I have some big shoes to fill, but I will do my best to help. I appreciate everyone’s patience as I adjust to my new role! A bit more about myself: Some of my favorite genres of games to play are fighting games, team based shooters, RPGs, and rhythm games. For my fellow fighting game fans, I highly recommend jumping on Power Rangers: Battle for the Grid if you haven’t! It’s fun, frantic, and flashy. The perfect fighting game combo! Looking forward to chatting and gaming with all of you! See you on Stadia - DanFromGoogle