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dastaten's Posts

I've checked and have switched every possibly relevant option off and back on again with no luck. But I play PC games, Xbox One games, I stream apps, all on this TV with zero resolution issues. This ... See more...
I've checked and have switched every possibly relevant option off and back on again with no luck. But I play PC games, Xbox One games, I stream apps, all on this TV with zero resolution issues. This is a first.
I've followed the OP's directions and set my resolution to 4K, but The Elder Scrolls Online looks like garbage. I think it's 720p. Whatever it is, it's unplayable. I have a 400mbps line going from m... See more...
I've followed the OP's directions and set my resolution to 4K, but The Elder Scrolls Online looks like garbage. I think it's 720p. Whatever it is, it's unplayable. I have a 400mbps line going from my switch to the Chromecast Ultra. I pay for Stadia Pro, and I pay for ESO plus. I have set my resolution to 4K. Please tell me what else I need to do to get 4K.
@Northlight  I can't ask Google anything. The rep sent me an email after my initial call, but the reply address is store-support@google.com, just a generic support address. I tried following up using... See more...
@Northlight  I can't ask Google anything. The rep sent me an email after my initial call, but the reply address is store-support@google.com, just a generic support address. I tried following up using that address, and no one has responded. I guess I could call again, but I don't even know the number. I had to go to a Google support chat, then they gave me a number, then that person transferred me to another number.... I have no idea how to even follow up on my case. For all I know, they've trashed my ticket and I'll never hear from them again. At this point, I doubt I'll even get a refund. The rep said he'd be in contact in one or two days. It's now been 5 days. I'm not nearly as optimistic as you are.
@Northlight I contacted Google by phone five days ago. They were supposed to open an investigation and get back to me in one or two days. I have yet to hear back from them. I contacted FedEx via the... See more...
@Northlight I contacted Google by phone five days ago. They were supposed to open an investigation and get back to me in one or two days. I have yet to hear back from them. I contacted FedEx via their website three days ago. I have yet to hear back from them. And even if I'm given a refund, the Founders Edition is no longer available. If I order again, I get the Premium Edition. My irreplaceable property is lost for good, most likely due to the incompetence and carelessness of the FedEx driver. My Stadia Premium trial has also already started. I'm losing days of my trial while I can't take advantage of it. So I'm still losing money as we speak.
By the way, I also submitted a report to FedEx days ago. They've never gotten back to me either.
Google says they opened an investigation and were supposed to talk to FedEx and find out what happened to the package. What's really upsetting is there's no signature required. FedEx just leaves the... See more...
Google says they opened an investigation and were supposed to talk to FedEx and find out what happened to the package. What's really upsetting is there's no signature required. FedEx just leaves the package somewhere. Delivery drivers always have a hard time with my address, so who knows who gets my packages. No one has to sign for it, so I guess whoever gets it just thinks it's Christmas and the package is theirs. I can't even order a replacement Stadia because FedEx will just give it to someone else again.
The Google rep said they'd get back to me in a day or two. It's been four days now, and no word. I guess I'm just screwed. I'll just cancel Stadia Premium and forget about Stadia. $139 down the drain,... See more...
The Google rep said they'd get back to me in a day or two. It's been four days now, and no word. I guess I'm just screwed. I'll just cancel Stadia Premium and forget about Stadia. $139 down the drain, and Google couldn't care less.
I wish it was that easy. No signature required.
Thanks, @ Mad_Dog_Bravo. I did the support chat on that page, got referred to a phone number, called that, got transferred to another number, and they've opened up an investigation to find out what h... See more...
Thanks, @ Mad_Dog_Bravo. I did the support chat on that page, got referred to a phone number, called that, got transferred to another number, and they've opened up an investigation to find out what happened to my package. Should get back to me in a couple of days.
Yeah, no way to contact Google from the store either. I sent the store's Twitter account a tweet and DM. Hopefully someone will eventually get back to me from one of these accounts.
Ah, my fault. I misread. Thanks.
There appears to be no way to contact Google Play on the website, so I sent them a tweet and a DM on Twitter. Hopefully I'll hear back from them.
Thanks for the reply, @Mad_Dog_Bravo. What's the best way to contact Google about this? I checked all over the Stadia site, and the only way to contact anyone appears to be this forum. I've been Tweet... See more...
Thanks for the reply, @Mad_Dog_Bravo. What's the best way to contact Google about this? I checked all over the Stadia site, and the only way to contact anyone appears to be this forum. I've been Tweeting @GoogleStadia for a couple of days now, and they've yet to respond.
FedEx says they delivered my Stadia Founders Edition Bundle Friday 11/22/2019 at 2:34 PM. I was home all day, and I never saw the FedEx guy, and no one ever knocked on my door. Google didn't notify me... See more...
FedEx says they delivered my Stadia Founders Edition Bundle Friday 11/22/2019 at 2:34 PM. I was home all day, and I never saw the FedEx guy, and no one ever knocked on my door. Google didn't notify me that the package had been delivered until FOUR HOURS LATER, and when I checked, there was no package at my door. So either it was delivered to the wrong address, or someone stole it from my door step during the four hours Google waited to tell me the package had been delivered. What do I do now?