Thanks Chufu! I understand completely. However, I feel that under these circumstances (the shutdown of Stadia), that all refunds should have been processed in a manner that allowed users to access t...
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Thanks Chufu! I understand completely. However, I feel that under these circumstances (the shutdown of Stadia), that all refunds should have been processed in a manner that allowed users to access the funds they invested into the platform. Stadia users would be able to repurchase games and add-ons bought through the stadia platform. If I had purchased Google Play credits to be used in the play store, I would never ask Google to alter the balance. However, I blindly purchased google play funds for use on the Stadia platform. Now that Google has decided to shut down the platform, I am out over $90 and can't afford to repurchase the games and add-ons that I bought through Stadia. Google will transfer the funds from Google Play to Google Pay if the funds belong to a child who is of age 13 or younger, so they do have the option to transfer a balance at their discretion. Like I mentioned earlier, I bought credits for Stadia, Stadia shut down, and the credits were returned. Unfortunately, I can not repurchase my games and add-ons with Google Play funds. These Play credits were purchased with cash (not earned through surveys or tasks) specifically for Stadia use, so as it currently stands the money I used to purchase Stadia games and add-ons is fairly useless. I'd happily transfer that money to random people if that was an option...at least someone would get to enjoy it, lol. If I had lost $5 or $10 I wouldn't be at all bothered, but over $90 is a lot of money for many, including myself. I hope Google understands why I'm upset and at some point decides to correct this issue. Thanks again Chufu! Take care! Best wishes, Adam