cancel
Showing results for 
Search instead for 
Did you mean: 

Krayphsyh's Posts

Stay persistent and don't give up! It's not okay, and silencing us won't make us forget. Google, this is a mess that you need to take responsibility for!!
I am having the same issue as you, I'm now out over $90. This is unacceptable. Customer support hasn't done anything to correct the issue, nor do they seem to understand. Google is treating this like... See more...
I am having the same issue as you, I'm now out over $90. This is unacceptable. Customer support hasn't done anything to correct the issue, nor do they seem to understand. Google is treating this like a joke, but it's not at all a joke... especially if you're not rich.
Do you have any updates regarding the stadia refunds related to Google play point purchases? I feel that under these circumstances (the shutdown of Stadia), that all refunds should have been process... See more...
Do you have any updates regarding the stadia refunds related to Google play point purchases? I feel that under these circumstances (the shutdown of Stadia), that all refunds should have been processed in a manner that allowed users to access the funds they invested into the platform. Stadia users would be able to repurchase games and add-ons bought through the stadia platform. If I had purchased Google Play credits to be used in the play store, I would never ask Google to transfer the balance. However, I blindly purchased google play funds for use on the Stadia platform. Now that Google has decided to shut down the platform, I am out over $90 and can't afford to repurchase the games and add-ons that I bought through Stadia. Google will transfer the funds from Google Play to Google Pay if the funds belong to a child who is of age 13 or younger, so they do have the option to transfer a balance at their discretion. Like I mentioned earlier, I bought credits for Stadia, Stadia shut down, and the credits were returned. Unfortunately, I can not repurchase my games and add-ons with Google Play funds. These Play credits were purchased with cash (not earned through surveys or tasks) specifically for Stadia use, so as it currently stands the money I used to purchase Stadia games and add-ons is fairly useless. I'd happily transfer that money to random people if that was an option...at least someone would get to enjoy it, lol. If I had lost $5 or $10 I wouldn't be at all bothered, but over $90 is a lot of money for many, including myself. I hope Google understands why I'm upset and at some point decides to correct this issue.
I have to believe anything is possible...it's the only way for many of us to handle this issue. Having your purchases "deleted" and your money made unavailable in many senses is unacceptable. Google ... See more...
I have to believe anything is possible...it's the only way for many of us to handle this issue. Having your purchases "deleted" and your money made unavailable in many senses is unacceptable. Google is a wonderful company, I believe they will step up in the near future right their wrongs!
I am having the same issue....I purchased Google Play credits to buy Stadia games and Add-ons. I would have never purchased Play credits for use in the Play store: the purchase was specifically for S... See more...
I am having the same issue....I purchased Google Play credits to buy Stadia games and Add-ons. I would have never purchased Play credits for use in the Play store: the purchase was specifically for Stadia use. I too am now out a good bit of money, nearly $100 because of this. I believe if we remain persistent on the matter that we will be taken care of as we should be. Don't give up! I sincerely believe that Google will eventually hear us and take steps to correct the issue that they have created! I, like yourself, have no interest in paid apps, subscriptions, books, ect...I'd simply like to have my money back in order to repurchase the Stadia games and Add-ons that are now lost. Stick with me, keep pushing, eventually we will succeed! Good luck with this issue (to both of us haha!!), Best wishes, Adam
Thanks Chufu! I understand completely. However, I feel that under these circumstances (the shutdown of Stadia), that all refunds should have been processed in a manner that allowed users to access t... See more...
Thanks Chufu! I understand completely. However, I feel that under these circumstances (the shutdown of Stadia), that all refunds should have been processed in a manner that allowed users to access the funds they invested into the platform. Stadia users would be able to repurchase games and add-ons bought through the stadia platform. If I had purchased Google Play credits to be used in the play store, I would never ask Google to alter the balance. However, I blindly purchased google play funds for use on the Stadia platform. Now that Google has decided to shut down the platform, I am out over $90 and can't afford to repurchase the games and add-ons that I bought through Stadia. Google will transfer the funds from Google Play to Google Pay if the funds belong to a child who is of age 13 or younger, so they do have the option to transfer a balance at their discretion. Like I mentioned earlier, I bought credits for Stadia, Stadia shut down, and the credits were returned. Unfortunately, I can not repurchase my games and add-ons with Google Play funds. These Play credits were purchased with cash (not earned through surveys or tasks) specifically for Stadia use, so as it currently stands the money I used to purchase Stadia games and add-ons is fairly useless. I'd happily transfer that money to random people if that was an option...at least someone would get to enjoy it, lol. If I had lost $5 or $10 I wouldn't be at all bothered, but over $90 is a lot of money for many, including myself. I hope Google understands why I'm upset and at some point decides to correct this issue. Thanks again Chufu! Take care! Best wishes, Adam
I purchased Play credits specifically for use with Google Stadia. I purchased Google Play credits to buy this game addon for use specifically with Google Stadia. Stadia has refunded the balance to my... See more...
I purchased Play credits specifically for use with Google Stadia. I purchased Google Play credits to buy this game addon for use specifically with Google Stadia. Stadia has refunded the balance to my Google Play account as expected. I am requesting that the refund be transferred to my Google Pay or PayPal account. That is the only way I can purchase the game order that Stadia cancelled due to shutting down the platform. I've contacted numerous times but feel no one understands what I'm asking. I would have never purchased Play credits had I known Stadia would shut down. Google, please do the right thing and return my funds so that I may repurchase this game addon!! Customer support has not at all been supportive. This is not at all okay.