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JamesFromGoogle's Posts

Hey folks, Since we haven't heard back from anyone in a few days, we'll go ahead and leave this topic open for another 24 hrs to see if anyone still needs help. Thank you, James
@Noales4648 sometimes, we have noticed that certain routers can give network issues when playing Stadia. This may be a long shot, but before you change providers, it might be worth seeing if you can ... See more...
@Noales4648 sometimes, we have noticed that certain routers can give network issues when playing Stadia. This may be a long shot, but before you change providers, it might be worth seeing if you can try a new router.
Hey @J3rr3l8104, Thanks for letting us know about your issue. I agree with @MrVacca that it's pretty strange that it's only happening with some games. I'd like to ask a couple more follow up questio... See more...
Hey @J3rr3l8104, Thanks for letting us know about your issue. I agree with @MrVacca that it's pretty strange that it's only happening with some games. I'd like to ask a couple more follow up questions to see if we can potentially narrow down exactly what might be going on here. How are you connecting your controllers to your NVIDIA Shield? Bluetooth, wired, phone connect? Does this issue happen every single time you enter into those games, or only sometimes? Could you list every single game you have experienced this issue on? We'd like to see if there are any connections between them. Keep us posted with how it's going when you can. We'd love to help you get to the bottom of this and get back to enjoying Stadia to its fullest! Best, James  
Hi everyone, This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get bet... See more...
Hi everyone, This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get better visibility in our community. Thank you, James
Hey folks, We'll go ahead and leave this topic open for another 24 hrs in case anyone else has any follow up questions or comments. Thank you, James
Hi everyone, We just wanted to check in one more time in case anyone else has any follow up questions or comments. If not, we'll go ahead and close this topic in another 24 hrs. Thank you, James
Hey @Stanman39, Thanks for being a fan! We're sorry to see you go, but understand that cloud gaming isn't for everyone. Please see our Refund Policy for help with your situation. Since this is an o... See more...
Hey @Stanman39, Thanks for being a fan! We're sorry to see you go, but understand that cloud gaming isn't for everyone. Please see our Refund Policy for help with your situation. Since this is an old topic, we'll go ahead and close it. Please create a new post if you need anything else. Best, James
Hey folks, We'll go ahead and leave this topic open for another 24 hrs in case anyone else has any follow up questions or comments. Thank you, James
Hey @LovecraftTapes, The Y axis problem is totally understandable. I normally run into this issue when I'm playing some sort of flight simulator game. Funnily enough, I can never remember which sett... See more...
Hey @LovecraftTapes, The Y axis problem is totally understandable. I normally run into this issue when I'm playing some sort of flight simulator game. Funnily enough, I can never remember which setting feels more natural to me, which may lead me to believe that I'm just not very good at those kind of games period .  As for the video capture issue, like @Ivan said I've also never run into that specifically. However, we appreciate you bringing it up and we'll make sure to keep an eye out to see if it occurs with any of our other Stadians. Thanks, James
Hi @mbc2, Sorry that it's been a little bit since we've responded. Just wanted to check in here to see if you were still having this issue? Keep us posted. We may be able to help if you are. Than... See more...
Hi @mbc2, Sorry that it's been a little bit since we've responded. Just wanted to check in here to see if you were still having this issue? Keep us posted. We may be able to help if you are. Thanks, James
Hi there, @gundam_usir, Just wanted to check in here to see if you saw @HatDroid's response to your post? Do you still need help with this issue? Let us know when you can. Thank you, James
Hola otravez @Noales4648, Were you able to find another solution by any chance? Keep us posted on how it's going when you can. Best, James
Hey folks, We'll go ahead and leave this topic open for another 24 hrs in case anyone else has any follow up questions or comments. Thank you, James
Hi everyone, We just wanted to check in one more time in case anyone else has any follow up questions or comments. If not, we'll go ahead and close this topic in another 24 hrs. Thank you, James
Hey everyone, We're so sorry for the late reply, but appreciate everyone's patience as we get around to responding. Also, please note that I have translated this message using Google Translate, so ... See more...
Hey everyone, We're so sorry for the late reply, but appreciate everyone's patience as we get around to responding. Also, please note that I have translated this message using Google Translate, so if I've misunderstood anything, please let me know. It looks like our OP @enricox was going to attempt some additional steps to help improve their stream quality. Let us know if anyone else here has any additional questions or comments.   Thank you, James
Hola a todos! Thank you so much to @cristianss156 for his help on this post. @Noales4648, were you able to check out our troubleshooting guide? Let us know how it's going when you can. Gracias, ... See more...
Hola a todos! Thank you so much to @cristianss156 for his help on this post. @Noales4648, were you able to check out our troubleshooting guide? Let us know how it's going when you can. Gracias, James
Hey everyone, First off, thanks to both @Ivan and @Barthandelus for their help on this post. @BunnyPTBRbrazi, do you still need help with your mouse issue? Please keep us posted when you can. Best... See more...
Hey everyone, First off, thanks to both @Ivan and @Barthandelus for their help on this post. @BunnyPTBRbrazi, do you still need help with your mouse issue? Please keep us posted when you can. Best, James
Hey everyone, It appears like this topic hasn't been updated, so we'll go ahead and lock it. If anyone has any other questions or concerns, feel free to create a new post. Thank you,  James
Hello @psykopathicfaty, Just wanted to pop in and point out that this is an old topic, so you'd get better visibility if you created a new post. With that said, we will be closing this conversation ... See more...
Hello @psykopathicfaty, Just wanted to pop in and point out that this is an old topic, so you'd get better visibility if you created a new post. With that said, we will be closing this conversation now. If you do have any follow up questions or still need help, our community looks forward to assisting you if you decide to reach back out. Thank you, James
Hey everyone, First off, thanks to @Ivan for his help on this post. @LovecraftTapes, did you have a chance to look into his suggestions? Please keep us posted when you can. Best, James