Grimlord's Posts

Thanks for you answer but as long as you've an ongoing subscription, after canceling you still need to wait... Ubisoft is lacking in the customer care department big time not being able to totally cancel or to adapt/transfer these subscriptions. And as long as Ubisoft+ cloud gaming is kinda beta providing a refund for a service you're not able to use, especially for those who only intend to use Ubisoft+ in conjunction with Stadia. Being in Belgium and subscribing 'the regular way' I ended up with an Ubisoft+ subscription that doesn't include cloud gaming.

I contacted Ubisoft Support but I'm quite unhappy with their answers. Contacted Ubisoft seems like I should have known, living in Belgium (dutch speaking part) that I had to buy my Ubisoft+ subscription on the French store. (that combination seems to work with Stadia). (Nowhere mentionned on the Ubisoft+ site) They can't change my subscription to the to their answer 'correct store' neither are they willing to refund me the €14,99 that I paid for Ubisoft+.  They're fencing with the terms& conditions of Ubisoft+ were is stated that the subscription is non refundable. I'd agree with them when Ubisoft+ would be working like intended, but when their service is failing to deliver a full refund would be the only logic commercial gesture.

Any update as of why this isn't working in a so said supported country? Who will refund my subscription that I can't use? I'm another guy from Belgium to be clear and bumping into this issue: CM-UPP-01 error when trying to link account