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ChrisFromGoogle's Posts

Hey @Itsjustme, this is an old topic. If you require additional support, please create a new topic and we can help. Thanks!
Hi @Wkivela, I'm going to lock this old topic, but if you need additional support, please create a new topic.
Hey there @Aathishan, this is an old topic. Please create a new topic if you need assistance with payment methods.
Hi @Techygeek82, we wanted to follow up and see if @Midna85's solution offered you any resolution. Let us know and we can dig in further.
Hey @RedLion, I wanted to say thanks for providing such a thorough breakdown of your issue, and for being so communicative with our Stadia Guides in order to reach a resolution. This topic was a joy ... See more...
Hey @RedLion, I wanted to say thanks for providing such a thorough breakdown of your issue, and for being so communicative with our Stadia Guides in order to reach a resolution. This topic was a joy to read, simply from a procedural standpoint   Hope your kids enjoy Stadia!
Hi @Alienuser, sorry to hear of your controller troubles. This sounds like it might be a network issue but I want to make sure first. Can you try testing your network's stability? Packet loss can aff... See more...
Hi @Alienuser, sorry to hear of your controller troubles. This sounds like it might be a network issue but I want to make sure first. Can you try testing your network's stability? Packet loss can affect your connected devices' abilities to communicate consistently with the Stadia datacenters. Once you have done that, let us know and we can dig in further.
Hi @FishBita, this is an old topic. Please create a new topic to get help with your problem. We will be locking this topic from further replies.
Hi @Ibiza, thanks for posting about this. We also want to thank @MrVacca for providing some helpful troubleshooting steps here.   Can you tell us how you are playing Stadia? For example, on you... See more...
Hi @Ibiza, thanks for posting about this. We also want to thank @MrVacca for providing some helpful troubleshooting steps here.   Can you tell us how you are playing Stadia? For example, on your mobile device, on a computer, or on a Chromecast device. This matters because if you are able to test with touch controls or a mouse and keyboard, that can help us rule out possible causes.    Is the device you are playing on is connected via ethernet or wi-fi, this may have a small effect on your controller's stability. One thing I could recommend is to connect your Stadia Controller to the 2.4GHz wi-fi band and if your play device is connected via wi-fi, connect it to the 5GHz band. This may help reduce interference.
Hi @hoewel38, I translated your message with Google Translate. Can you tell me whether this problem is still happening to you?
Hello everyone. Thanks for bringing this to our attention. We are aware of the issue and are looking at possible solutions at the moment. Unfortunately, I can't give an exact timeline, but we are hop... See more...
Hello everyone. Thanks for bringing this to our attention. We are aware of the issue and are looking at possible solutions at the moment. Unfortunately, I can't give an exact timeline, but we are hoping to have a fix in place soon. Thanks for your patience!
Hey, this is really cool! I'm hoping that your research yields good results! Good luck with everything
Hi @Keiya, sorry to hear that this is still happening. I still suspect that this is related to your home network solution, so I recommend looking into making optimizations in your router's QoS settin... See more...
Hi @Keiya, sorry to hear that this is still happening. I still suspect that this is related to your home network solution, so I recommend looking into making optimizations in your router's QoS settings. 
Hey @ModoXenomorfo, thanks for posting about this. Have you looked at the Stadia Help Center article about this topic?   I would suggest stopping gameplay by going back to the Stadia home scree... See more...
Hey @ModoXenomorfo, thanks for posting about this. Have you looked at the Stadia Help Center article about this topic?   I would suggest stopping gameplay by going back to the Stadia home screen, then starting again, and seeing if that resolves the issue.
Hi @Keiya, sorry to hear this is still ongoing. I'm going to be marking some responses as Best Responses, but it would be great if we could continue troubleshooting. Do you have access to the router'... See more...
Hi @Keiya, sorry to hear this is still ongoing. I'm going to be marking some responses as Best Responses, but it would be great if we could continue troubleshooting. Do you have access to the router's "Quality of Service" settings?
Hi @swizzel, sorry to hear that you are experiencing issues with party chat. Could you please let me know which browser you are using? If you are using Chrome, please ensure that it is the latest ver... See more...
Hi @swizzel, sorry to hear that you are experiencing issues with party chat. Could you please let me know which browser you are using? If you are using Chrome, please ensure that it is the latest version. Additionally, there could be some sort of extension interference, so try to play on an Incognito session. Let us know if that helps!
Hi @Dice_for_Death_, have you had a chance to experiment with alternate browsers yet? My guess is that this is a hardware limitation, but I cannot be sure without additional information.
Hi @MCash0121, just to make sure -- is your controller fully-charged? I have seen reports on here in the past of sub-optimally charged controllers having pairing issues. Leave it plugged into a wall ... See more...
Hi @MCash0121, just to make sure -- is your controller fully-charged? I have seen reports on here in the past of sub-optimally charged controllers having pairing issues. Leave it plugged into a wall socket to charge for at least a few hours and try again.
Hey all, thanks for surfacing this issue and aggregating these reports. The Stadia team is aware of the problem and are still investigating possible solutions. To be transparent, it looks like it is ... See more...
Hey all, thanks for surfacing this issue and aggregating these reports. The Stadia team is aware of the problem and are still investigating possible solutions. To be transparent, it looks like it is taking a bit longer than expected to find a long-term fix. We appreciate your patience while we explore possible solutions. In the meantime, please file feedback either on Chrome or on the Android app using the following hash tag in the body of the report:  #ST3language. Make sure to be as specific as possible about the circumstances leading to the issue taking place. Thank you very much, and I hope to report good news soon!
Hi @CaptGiggles, thanks for posting about your issue. Please remember that Stadia Guides are volunteers offering their time and effort to solve problems. Please remember to be respectful.
Hi @Fahad, good news! Ubisoft+ launched to select European countries today. Please check this Blog post out for more information.