So this is what I'm going to post on every review/story I can find online about this Resident Evil Village Pre Order Promo deal you guys have going on right now cause I'm not at all happy about the w...
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So this is what I'm going to post on every review/story I can find online about this Resident Evil Village Pre Order Promo deal you guys have going on right now cause I'm not at all happy about the way I was treated and about the way this promo was laid out! (I already posted this on Reddit since according to the rude manager/supervisor claimed no one else feels this way about the promo on there so we will see about that I guess) Beware of this kinda scammy promotion! This is what I wrote before actually talking to anyone from Google/Stadia... (See the bottom for their BS response including an extremely rude manager/supervisor who called me back about the situation who kept interrupting me and cause I swore at him for continually interrupting me he claimed he was going to disconnect the call before I told him to F off and I hung up on him!) I placed my order on 4/29/21 and it forced me to subscribe to get a "free" month for the first month then it's a $9.99 a month subscription after that before I could even get to the promotion page. Now I'm reading some replies on other people's post's and you mean to tell me I'm not getting the equipment (controller and a Chromecast Ultra) until June sometime so that means I won't even be able to actually use my free trial month and have to start paying for this service before I even get the equipment to use it? That makes no sense and I'm a little unhappy about this! Guess they are on the list of places I have to call and complain about the way this promotion is laid out tomorrow. There was absolutely no other way around getting this promotion it made you sign up for the Pro service before you could even get to the promotion page and it made you sign up for the Pro paid version without giving you the option of using the free version which I also thought was a bit odd. I mean I did play a couple games of PUBG and the Pacman game with my Xbox controller but I had to use my phone as the display and well it's just not really playable on a Note 8 screen after your use to playing on a 50" 4K TV or bigger. You can barely even see the enemies! My ping time was amazing though compared to my Xbox One S digital version so that's why I really want to try this out using my TVs but giving a "free" month of service with forcing you to sign up for it to even get to the promo site is kinda a joke if you can't really use it cause you won't have the equipment anyway! Gives me a bad feeling about the way this is starting out for sure! They better give me the "free" month after I get the equipment and then credit my credit card if I'm charged the first couple months to actually get my "free" month if I'm not getting the equipment till June! Also why don't they have a yearly subscription where it's a little cheaper to pay for the entire year instead of having to pay monthly? I don't pay for anything monthly if I don't have to. I pay everything in advance or yearly so I don't have monthly payments on anything. Unless I couldn't find a yearly fee but I looked a lot before I signed up for this. Let me know if there's a yearly subscription cause I would much rather do that than a monthly payment. Thanks! Also side note I did try Xbox Game Pass's beta to try to play PUBG on their cloud service and OMG it was horrible compared to Stadia! It was super laggy and the ping was over 200! Also the graphics were all grainy as well. I also was using my Note 8 for the display with the same Xbox controller and same 100mbps WiFi home internet connection so everything was identical other than my playing experience so Stadia is hands down better than that so far... However theirs is still in beta so we'll see what it's like after the beta. But I'm pretty sure Google with all their servers around the world will always be better than Microsoft though. But who knows? Then there's Amazon's servers lol and I think they have been working on a cloud gaming service as well. They might be the ones to beat yet only time will tell though. I highly think cloud gaming is where the future lies. Consoles are a joke (I'm coming from PC gaming) they have always just been good enough to get by and after a couple years (if that) they are struggling to play newer games. The price is getting completely ridiculous for them! I mean you can almost build a gaming PC for the cost of these new consoles which will never be as good as a PC anyway! Consoles throw off a ton of heat into your dwelling as well (same with PC's even worse with higher level PC's like mine with duel video cards). So if cloud gaming can take off and eliminate that plus all the power consumption consoles and PC's use I think it's the way to go! They just need to get the lag times down a little more (from what I could tell with using my phone as the display) then I'm sold on the whole cloud gaming thing for sure! Here's their chat response... (If I could upload screen shots I would but I haven't used this site until now so no clue how to do that) Basically they are saying no it's free and I told him yes for the first month but if I don't get the equipment to actually use their service then I won't even get to try it for free. His comment was well you can use your PC or phone and I told him my PC is down from an apartment fire so no I can't use that and my phone yes I tried it but it's to small to even see the enemies on it. So no again it's not really useable to even try it out. He understood cause he also tried to use his phone cause his PS4 was down and he agreed that it is very hard to play on that small of a screen. Then he said well in order to get the promotion you had to have an account so yeah you had to sign up for it first. I said I get that but why wasn't it set up so you could make an account using the free service then cause an account is an account doesn't matter if it's a Pro account or a free account. The way this promo is set up is to force people to sign up for the Pro account which yes it's "free" for the first month but if we don't get our equipment until sometime in June then you won't even be able to try the "free trial" then before you're going to have to start paying for it then. Then of course he went back to his script saying well you can use other devises so I had asked to speak to a manager or supervisor about it so he took my info and that's when the rude manager/supervisor called me back. First off he spoke very broken English so that didn't help matters any and he kept interrupting me so many times I got upset and yes I swore at him cause he kept interrupting me and kept up with the same BS the chat rep was saying. He didn't even seem to care at all about if I cancelled both my Pro subscription and the promo entirely. He actually told me that I could go ahead and do that if I didn't like the terms and conditions of the promo. I haven't completely decided what to do about the situation yet but I'm not at all happy about any of it. The way the promo was forcing people into a paid subscription before having the equipment to even use the service along with the way I was treated as a customer. Especially from the manager/supervisor! He was one of the worse managers/supervisors I've ever had to deal with and that's really bad since I've got literally days/weeks of my life on the phone with managers/supervisors from Verizon about their service and faulty devises that were sent to me! But that's an entirely different story! What are you guys thoughts and comments on this? Am I the only one upset and feel this promo was pretty scammy? According to that manager/supervisor I am. Cause he claims no one on here or anywhere else has felt that way so I'm going to copy and paste this on as many reviews and stories about this promo to see if anyone else feels this way. Thanks for your time and sorry about how long this was but I felt the need to let people know about how I was treated and how I feel about this promo.