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GraceFromGoogle's Posts

Hi there @linex7 @KevinD @DeBigKai,  Thanks for stopping by the Stadia Community Forum.  I understand that this situation is very frustrating, so I really appreciate everybody's patience. Please gi... See more...
Hi there @linex7 @KevinD @DeBigKai,  Thanks for stopping by the Stadia Community Forum.  I understand that this situation is very frustrating, so I really appreciate everybody's patience. Please give us some time to investigate, and I'll be back in touch as soon as possible.  - Grace
Hi again everybody, We're sorry for the delayed responses. We've identified an issue where a small fraction of Stadia access codes were sent out of order. That has been addressed. We've continue... See more...
Hi again everybody, We're sorry for the delayed responses. We've identified an issue where a small fraction of Stadia access codes were sent out of order. That has been addressed. We've continued to roll out codes in the sequence in which we received your pre-order. We look forward to seeing you on Stadia. - Grace
Hey there @mutant,  Thanks for posting in the Stadia Community Forum.  I'll be sending you a DM shortly to collect more information from you.     - Grace
Hi folks, We're aware that some of you who pre-ordered Founder’s Edition may not have received your invite codes in the expected time-frame. The Stadia team is actively investigating this issue, and ... See more...
Hi folks, We're aware that some of you who pre-ordered Founder’s Edition may not have received your invite codes in the expected time-frame. The Stadia team is actively investigating this issue, and we’ll be back with an update as soon as possible. Thank you for your patience. Best, Grace and the Stadia team
@D1N0 Hey there! There should actually be quite few sales under the "Stadia Pro Deals" section on the Store tab. These sales are all available starting today. 
Be sure to check out the store on the Stadia app for special promos!  Please note that you must be subscribed to Stadia Pro in order to access the deals, and you must be accessing the store through t... See more...
Be sure to check out the store on the Stadia app for special promos!  Please note that you must be subscribed to Stadia Pro in order to access the deals, and you must be accessing the store through the mobile app.  Happy Launch Day everybody! 
Hi everybody, A reminder that most existing (not-bundled) Chromecast devices will not support Stadia until they're updated over the next few weeks. You can check if your Chromecast Ultra can run S... See more...
Hi everybody, A reminder that most existing (not-bundled) Chromecast devices will not support Stadia until they're updated over the next few weeks. You can check if your Chromecast Ultra can run Stadia by checking if it's running version 1.42.180348 or above. If your Chromecast is not on that version, attempting to play games on that Chromecast will fail until it receives the upcoming Stadia update. For now, we recommend using the Chromecast Ultra in your bundle to play.
If you have any issues regarding your payment method please contact Google Store Support .  We are actively working with the very few customers whose card was either declined or flagged as fraudule... See more...
If you have any issues regarding your payment method please contact Google Store Support .  We are actively working with the very few customers whose card was either declined or flagged as fraudulent. 
At launch, all of the hardware you’ll need will be in the Founder’s Edition or Premiere Edition of Stadia, including a Chromecast Ultra. Also, please note that you'll need to purchase Founder's Editi... See more...
At launch, all of the hardware you’ll need will be in the Founder’s Edition or Premiere Edition of Stadia, including a Chromecast Ultra. Also, please note that you'll need to purchase Founder's Edition, Premiere Edition, or be gifted a Buddy Pass to access Stadia at launch. On Day 1, you should use the Chromecast Ultra that comes with your Stadia Controller, because it has the latest firmware. We'll be updating the existing Chromecast Ultra devices over the air soon after launch
Linking your Stadia controller to a screen You need to link your Stadia Controller to a screen before you can use it to play. In order to play on a TV with Chromecast, a mobile device, or on web wi... See more...
Linking your Stadia controller to a screen You need to link your Stadia Controller to a screen before you can use it to play. In order to play on a TV with Chromecast, a mobile device, or on web with Chrome, you’ll need to use a linking code to link your Stadia Controller wirelessly. What is a linking code? To let your Stadia Controller know which screen you want to play on wirelessly, you’ll need to enter a linking code for that screen. The linking code lets you easily change which screen your controller is linked to. Each screen will have its own unique linking code that will rarely change.  Enter linking codes from left to right, one button at a time. Linking codes are 4-5 characters long and consist of only Up, Down, Left, Right, A, B, X, Y. Here is a sample of what a linking code looks like. The code for your screen will be different.    How to link with a Chromecast Press the Stadia button for one second to turn on your Stadia Controller. The controller will vibrate. If you have not previously setup the controller with Wi-Fi, you can follow the instructions here. As soon as the status light blinks white, enter the linking code displayed on your Chromecast Ultra in Ambient Mode. If you don’t see the linking code on the screen, go to the next section for instructions on how to make your Chromecast Ultra display a Stadia linking code. It can take up to 15 seconds for the entered linking code to be recognized. If the link was successful, the controller will vibrate and Stadia will launch on your Chromecast Ultra. The status light on your controller will turn solid white when it is linked to the screen.   Note: If the status light blinks orange, it means the controller can’t connect to Wi-Fi. Open the controller menu in the Stadia app to set up the controller with Wi-Fi. If you need to change the Wi-Fi on your Chromecast, use the Google Home app.
If you're experiencing an issue where you're unable to see the Linking Code, please follow the steps below to manually enable the Stadia Linking Code for pairing to your Chromecast. Navigate to ... See more...
If you're experiencing an issue where you're unable to see the Linking Code, please follow the steps below to manually enable the Stadia Linking Code for pairing to your Chromecast. Navigate to the Home App Tap on your Chromecast Ultra device Tap the   icon Tap Ambient Mode Settings Scroll to the bottom and select Show Stadia Controller linking code
If you’re looking to purchase games, add-ons, game subscriptions, and a Stadia Pro subscription in the Stadia Store, you’ll have to use the Stadia app on your mobile device. For more information on S... See more...
If you’re looking to purchase games, add-ons, game subscriptions, and a Stadia Pro subscription in the Stadia Store, you’ll have to use the Stadia app on your mobile device. For more information on Stadia purchases, check out this help center article.
At launch, mobile gameplay will be supported on a Pixel 2, Pixel 3, Pixel 3a, Pixel 4 phone, and tablets running Chrome OS. However, you’ll be able to create your account and make game purchases from... See more...
At launch, mobile gameplay will be supported on a Pixel 2, Pixel 3, Pixel 3a, Pixel 4 phone, and tablets running Chrome OS. However, you’ll be able to create your account and make game purchases from any Android M+ or iOS 11+ device that has access to the Stadia app. For more information on device compatibility, check out this help center article.
Hey everyone, Welcome to the Stadia Community Forum! Before you post a new topic in the forum, take a look at some of the most commonly asked questions about Stadia.  If your question is not list... See more...
Hey everyone, Welcome to the Stadia Community Forum! Before you post a new topic in the forum, take a look at some of the most commonly asked questions about Stadia.  If your question is not listed below, please remember to search for your question using the search bar above this page prior to posting.   Getting started: Stadia Requirements and Availability Get the Stadia app Redeeming account codes  Creating a Stadia account Making purchases in the Stadia store   Getting the most out of Stadia: Games on Stadia Stadia-compatible controllers and screens Claiming no-cost games with Stadia Pro Accessibility options  Kids and Family   Issues with Stadia? Check these troubleshooting articles first: Issues starting a game Troubleshooting connection and stream quality issues Bandwidth, data usage, and stream quality Factory reset your Stadia Controller Troubleshooting linking to screen/switching screens   For further help with Stadia, check out the Stadia Help Center, post a question in the Stadia Community Forum, or contact the Stadia support team. If someone provides you with a great answer that solves your issue, please be sure to mark it with “Accepted Solution” so other users know which solution has worked for you.  Welcome to the Stadia family!   Best, Grace and the Stadia Team
Hi there Stadia Community,  Are you having trouble setting up your Chromecast? Issues setting up and connecting your Stadia Controller  to the Chromecast? Take a look at the help center articles be... See more...
Hi there Stadia Community,  Are you having trouble setting up your Chromecast? Issues setting up and connecting your Stadia Controller  to the Chromecast? Take a look at the help center articles below for detailed instructions on various topics: Pro tips on getting your home Stadia ready Redeeming a Stadia code (Founder’s Edition invite code, Premiere Edition invite code, and Stadia Buddy Pass) Stadia Controller status lights Setup your Chromecast device Set up your Stadia Controller Adding Your Stadia Account to Chromecast   Still need help setting up Stadia? Create a new topic in the Stadia Community Forum and receive help from community members and the Stadia team.    Cheers,  Grace and the Stadia team  
Stadia Community Guidelines The Stadia Community Forum is a place for users to ask questions, give feedback, have discussions with other users and enthusiasts, and provide tips to the community.... See more...
Stadia Community Guidelines The Stadia Community Forum is a place for users to ask questions, give feedback, have discussions with other users and enthusiasts, and provide tips to the community.   Getting started   Accepted Solution: Replies that users find accurate or helpful. These are answers that are identified by the original poster or a Stadia Representative.  Community Badges: The people answering questions in the forums may have badges next to their user ID. Badges show a member's identity or level of participation, such as:   Stadia Community Manager   Stadia Community Specialist   Stadia Employee How to participate in the forum   Create posts related to Stadia and ensure that topics drive productive conversations.  Choose the most relevant category for your topics. Using the correct category helps other forum visitors to find and contribute to your topic. Create posts that are related to the question or discussion to which you’re responding. Use "Search" to find questions or discussions that are related to your interests. If you are unable to find a related topic, start a new post.  Create clear and concise topic subjects and posts. Subjects should not be in all capital letters. Include only important URLs. Posts with excessive / unrelated URLs will be removed. Do not include personal information. To ensure your safety, security, and privacy, never post your email address or any personal information you don’t want to share. Stadia representatives won't ask for your password. Be cautious if you choose to contact others offline or ask others to contact you. Be respectful of others’ opinions. When disagreeing on an issue, stay polite and assume good intent. Cautions and Forum Participation Agreement   By participating in these forums, you agree to abide by the Support Forums Content Policy . Breaking these guidelines might result in your post being removed. Severe abuses might lead to harsher penalties including warning or removal of access to the Stadia Forum.  If you believe that someone is violating these posting guidelines, flag their post or thread for review: Click More >  Report Inappropriate Content . Community content is not proactively monitored by the Stadia team, and may not be up to date or accurate. If a post is off-topic, out-of-date, or no longer relevant, forum threads may be removed from Google search, but may still turn up in Support search results. While the Stadia Forum makes the best efforts to be helpful, users should refer to the official Stadia Help Center or policy documents for the most up-to-date, official and accurate information. Please read the Stadia Terms of Service and Code of Conduct for more information. We reserve the right to change these guidelines at any point in our effort to keep the forum helpful, user-friendly, and safe.  
Congratulations on becoming a part of the Stadia Community! One of our goals when building this forum was to give our Founders a place to be recognized and distinguished. You believed in ... See more...
Congratulations on becoming a part of the Stadia Community! One of our goals when building this forum was to give our Founders a place to be recognized and distinguished. You believed in us, so we want to say thank you. Stay tuned for an announcement in the near future with instructions on how to get your Founders Badge here on the Community Forum. Stand out and be recognized for the gaming hero you are!   Yours truly, Grace and the Stadia Team