I've contacted Stadia support as after having changed the payment method for my refunds, I haven't still received the money in over 2 weeks. From the support page (https://support.google.com/stadia/g...
See more...
I've contacted Stadia support as after having changed the payment method for my refunds, I haven't still received the money in over 2 weeks. From the support page (https://support.google.com/stadia/gethelp) I can see I have a case open with them but I'm unable to see what's the status of the ticket. Furthermore, I see the last update was within the last 24 hours but I haven't received any emails about this. Is there any way to check the status of the current ticket before I create a new one? Thanks!
Thank you Chufu. I'll wait another week or so before getting in touch with the team. Would you be able to please advise what's the best way to contact the Stadia team via email? It's not that immedi...
See more...
Thank you Chufu. I'll wait another week or so before getting in touch with the team. Would you be able to please advise what's the best way to contact the Stadia team via email? It's not that immediate. Thank you!
I did receive a refund email about a month ago for one game - the refund was credited to a credit card which is not active anymore. Around a week ago I received another email asking me to update paym...
See more...
I did receive a refund email about a month ago for one game - the refund was credited to a credit card which is not active anymore. Around a week ago I received another email asking me to update payment method as Google was unable to issue the refund. I did update the method, but I haven't received a confirmation email. The refund shows now as cancelled in my Google Pay transaction history and I haven't received the money yet. Anybody else has had the same situation and after how long they received their money? Thank you!