What's needed? Your email address & controller serial number. This can be found on the box and in your shipping email. Where do we go? https://support.google.com/stadia/contact/stadia_chat Then what...
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What's needed? Your email address & controller serial number. This can be found on the box and in your shipping email. Where do we go? https://support.google.com/stadia/contact/stadia_chat Then what? Ask for a manager if they try to give you the "check your spam" speel. They can look up your invite code if you have the information above and provide it to you in Chat. BIG THANK YOU TO @PhoenixPyre!
Sorry, if I wasn't clear. What I meant as the first option was that they give you a full refund to compensate you for the frustration and for not fulfilling their agreement, but you keep everything.
I think all founders who haven't received their code by now should have their choice of either: a full refund and keep the controller -or- have a 12 month Pro subscription for free starting...
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I think all founders who haven't received their code by now should have their choice of either: a full refund and keep the controller -or- have a 12 month Pro subscription for free starting from the date the code is redeemed. I received my Founder's controller the 19th at 9 am. We were supposed to receive our invite codes at 9 am, but I patiently until 1 pm to contact support. I sent the request for Support to call me when it had a 1-minute wait time. Support called 30 minutes later & was told they were sending in batch and I would receive the invite code by midnight. I still don't have it! 24/7 Support Chat = offline. FB DM = Ignored. Come on Google! How hard is it to hit SEND? Ordered June 8th. Before a community member responds with "read the stickied post"... I did already.