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L217a's Posts

Though I cancelled my subscription within the one month free trial period last year,  I still got charged for two additional months.  Stadia support wasn't too helpful in resolving the issue. Somehow... See more...
Though I cancelled my subscription within the one month free trial period last year,  I still got charged for two additional months.  Stadia support wasn't too helpful in resolving the issue. Somehow, the help request got routed to Google Pay and they would politely ask me to go contact Stadia.  After two rounds, I gave up. T he charges have now stopped, but this is not what I expected when I was offered a "free" trial. Google usually has better service than this. Maybe it's because this was a new business. 
I've cancelled well before my trial subscription period ended.  I still get charged $9.99 a month on my credit card.  Stadia Support chat agents always state they've escalated, and I get a response f... See more...
I've cancelled well before my trial subscription period ended.  I still get charged $9.99 a month on my credit card.  Stadia Support chat agents always state they've escalated, and I get a response from Google Pay folks with an apology and asking me to work with Stadia Customer support. This has happened twice. I simply cannot believe this is Google. Even Google One (one stop support for all Google products if you pay for the service) said that they can't help.  My last resort is to file a complaint with the state consumer org.