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EhGame's Posts

As a new user of stadia.. Probably not for long.. The community is something new to me and not something I planned on interacting with until now it also didn't help that they don't show updates on th... See more...
As a new user of stadia.. Probably not for long.. The community is something new to me and not something I planned on interacting with until now it also didn't help that they don't show updates on the promotion on the stadia app just a lot of things that could have made this experience smoother. I did a bit of research on when the promotion takes place and that all that was required was purchasing the game. And looked into a bit of the terms and all post purchase as I know supplies are limited. Most of the refund knowledge was word of mouth from friends who recommended it but nothing more than that. Feel like with how achievements work they should be able to have a history of total time played instead of people taking advantage of it as it's all cloud based anyways.  I understand that their support staff is busy but just the ability to look and find an email to send a request to was more difficult than it needed to be.  I've tried to be as civil as I can but the experience has just been very negative. I haven't had any luck thus far but appreciate the sentiment. For now I'll just be another unsatisfied... Livid customer
I tried to get a live agent to talk to for 7 hours now and have only gotten bots messaging me and closed my life session at 4 am. Livid with their support services
Refunded cyber punk the first time as I was reading the fine print saying wouldn't receive bundle if combined with other promotion so I was worried the $10 first purchase would conflict with it. Boug... See more...
Refunded cyber punk the first time as I was reading the fine print saying wouldn't receive bundle if combined with other promotion so I was worried the $10 first purchase would conflict with it. Bought it again at full price to find out its no longer in stock to again find out you can not refund a game twice... But wait that's just the start.  Spent 7 hours trying to get support and waiting in queues for a live agent to speak to an ai not for hours just to make sure they don't close my session and then have my session closed at 4 am. I stayed awake to at least have a person say to my face they can't help me for legitimate reasons to not even get that. As the kids say I'm salty. More than salty. By far t he worst game support and much worse than I ever expected from Google. 
I bought Cyberpunk before finding out they no longer had stock left for the premier edition bundle and was on their FB contact support to figure it out. Decided to play risk of rain 2 while i waited ... See more...
I bought Cyberpunk before finding out they no longer had stock left for the premier edition bundle and was on their FB contact support to figure it out. Decided to play risk of rain 2 while i waited for them to respond. Two hours later no reply but found out i lost the ability to refund Cyberpunk.  Why would playing a game other than the purchased count towards playtime to refund a game this is entirely stupid especially since it was to wait for their own support to respond to me. Does anyone know a way for me to get an actual representative to talk to and get me back a refund. I've had it talking to bots and prerecorded messages.
No longer applicable as of dec 10 5pm... I didn't see this till Dec 11 and bought the game...also if you where waiting to talk to a rep before you refunded don't play on your account while you wait..... See more...
No longer applicable as of dec 10 5pm... I didn't see this till Dec 11 and bought the game...also if you where waiting to talk to a rep before you refunded don't play on your account while you wait... it counts towards the 2 hour time you have to refund your game. i'm livid yes...