Google it’s been over 24 hours and you have not even sent an email to at least those us who ordered the Founders Edition but if nothing else an email to all of those who pre-ordered indicating what i...
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Google it’s been over 24 hours and you have not even sent an email to at least those us who ordered the Founders Edition but if nothing else an email to all of those who pre-ordered indicating what is going on and at least apologizing for a terrible launch process and misleading early statements on the benefits of Stadia and the Founders Edition (e.g. are buddy codes coming or not?, when are all the other missing features coming) - it seems like even the support reps are confused as to what Stadia is in some cases, or they thought the codes would be in the Founders Edition boxes. Why do we get more information from non-Google sources like Verge, 9 to 5, etc. than from Google itself? If this is intended to be a mass public beta albeit using paid customers that should have been clearly communicated. The only notice I even knew my payment source was charged before shipping came from the payment provider. How hard was it to keep track of the Order Date of the pre-orders and control shipments in the order you promised? While there may be a few normal cases of delays this seems quite widespread and nowhere near in order of first in first out. For now I will continue to wait to receive my code(s) so I can try this out personally before making a final adjustment but at least you should be extending the 15 day return period for hardware kits at a minimum.