At least you have something to send back to trigger a refund. I was on the phone with them for almost an hour and they said I can't get a refund until the package gets shipped to me first which I have...
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At least you have something to send back to trigger a refund. I was on the phone with them for almost an hour and they said I can't get a refund until the package gets shipped to me first which I haven't received any confirmation for yet. Then I need to refuse the package to have it sent back, and once they receive it back, I have to wait 3-5 more business days to get my refund processed. Absolute **bleep**.