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HatDroid's Posts

Hey @ArcanaMajoris , do you have any kind of error on your Chromecast when you try to run the game there? also, you can try a factory reset of your Chromecast, follow the instruction on this pa... See more...
Hey @ArcanaMajoris , do you have any kind of error on your Chromecast when you try to run the game there? also, you can try a factory reset of your Chromecast, follow the instruction on this page to restore your chromecast https://support.google.com/chromecast/answer/6254654 Also remember that Stadia is only supported in Chromecast Ultra (CCU) and Chromecast with google TV (CCWGTV) if you have an older version of a Chromecast it is not supported!
Hey @Ash2 which kind of error do you have there? I understood the operation is "pending" but did you have any error before that? what did that error say? Also, your best option here may be to cont... See more...
Hey @Ash2 which kind of error do you have there? I understood the operation is "pending" but did you have any error before that? what did that error say? Also, your best option here may be to contact directly the support, they have better visibility on your account operations and can help you more efficiently than the community forum! You can contact the support by navigating here:  https://support.google.com/stadia/?hl=#topic=9634925 Hope this will help you!
Puoi provare a controllare se il tuo televisore supporta i play services seguendo le guida qui: https://support.google.com/googleplay/answer/7165974 se non è supportato non potrai installare Stadia, ... See more...
Puoi provare a controllare se il tuo televisore supporta i play services seguendo le guida qui: https://support.google.com/googleplay/answer/7165974 se non è supportato non potrai installare Stadia, e dovrai ricorrere ad una ChromeCast Ultra o una chiavetta Google TV per poter giocare sulla TV. Considera anche che le TV al momento supportate sono le seguenti: Smart TV LG® webOS (anno del modello 2020 o successivo) Dispositivo DIRECTV STREAM℠ Smart TV Android Hisense® (U7G, U8G, U9G) MagentaTV® One Nokia® Streaming Box 8000 Nvidia® Shield TV e Shield TV Pro Chiavetta per streaming FHD e dispositivo per lo streaming UHD Onn® Panasonic® serie JX800 (Europa) Android TV Philips® del 2019 (versione 7304 e successive) e del 2020 (versione 8505 e successive) Android TV Box STRONG® LEAP-S1 TCL® serie 5 e 6 (con Google TV) Stream TV, Stream TV Soundbar e Stream TV Soundbar Pro Verizon® Xiaomi® MIBOX3 e MIBOX4 La tua non è inclusa nella lista, quindi potrebbe anche essere semplicemente un problema di compatibilità, considera che la compatibilità è sempre in aumento ma non possiamo sapere quando sarà disponibile per smart tech
Ciao @Kronos4667 sai dirmi che marca è la TV? potrebbe essere una TV senza play services? in quel caso non c'è molto da fare (alcuni modelli non hanno i play services e non è possibile installarli se... See more...
Ciao @Kronos4667 sai dirmi che marca è la TV? potrebbe essere una TV senza play services? in quel caso non c'è molto da fare (alcuni modelli non hanno i play services e non è possibile installarli separatamente) 
I'm sad reading that the refund is not possible since the purchase date is what matters for the refund request, but regarding the missing translation is the producer that decides which version to upl... See more...
I'm sad reading that the refund is not possible since the purchase date is what matters for the refund request, but regarding the missing translation is the producer that decides which version to upload in the platform, you can try to check with rockstar support and ask if there is any deadline for the translation for Red Dead Redemption 2 on Stadia https://support.rockstargames.com/ Another suggestion (in order to avoid future issues with your purchases) is to check the store listing, after the game description you will found other informations like the languages supported and so on!
If the refund was rejected by mistake you need to contact the support, you find the contact options on the bottom of this page https://support.google.com/stadia/?hl=#topic=9634925  Since you playe... See more...
If the refund was rejected by mistake you need to contact the support, you find the contact options on the bottom of this page https://support.google.com/stadia/?hl=#topic=9634925  Since you played only 8 minutes and the purchase was 2 days ago you should qualify for the refund! (it is 2 hours of gameplay and less than 15 days from purchase)
If the button is not present, it means that the purchase is older than 14 days or it was played more than 2 hours, if you are sure those limits are not met, you may contact the support on this page: ... See more...
If the button is not present, it means that the purchase is older than 14 days or it was played more than 2 hours, if you are sure those limits are not met, you may contact the support on this page: https://support.google.com/stadia/?hl=#topic=9634925 (scroll to the bottom and you can find the contact options) they have more visibility on your account detail and may help you better with this issue!
Hi @HaitianFifty  Stadia offer full reimbursement for any game as long as you have the following requirement: The game should have been purchased less than 14 days ago You must have less ... See more...
Hi @HaitianFifty  Stadia offer full reimbursement for any game as long as you have the following requirement: The game should have been purchased less than 14 days ago You must have less than 2 hours of gameplay   You have two options to ask the reimbursement In the Stadia app   On your mobile device, sign into the Stadia app. At the top right, tap your Stadia avatar. Tap   Purchases & subscriptions. Under "Transaction history", tap the item for which you would like to request a refund. Tap   Request Refund.     On stadia.com   On your computer, sign into your account on   stadia.com. At the top right, click your Stadia avatar. Click   Stadia settings then Purchases & subscriptions. Under "Transaction history", click the item for which you would like to request a refund. Click   Request Refund. you can find more info here on this article https://support.google.com/stadia/answer/9598538?hl=en Hope this helps!    
Hey @Lando If it is possible try on chrome, or disable all the extensions you may have in Microsoft edge, (incognito mode should work) usually I don't have any issue with playing on a computer, but s... See more...
Hey @Lando If it is possible try on chrome, or disable all the extensions you may have in Microsoft edge, (incognito mode should work) usually I don't have any issue with playing on a computer, but several things may go wrong, maybe some background process using bandwidth without you knowing out? (I.E. there is an issue with location services on mac os where the connection is often disabled for few instants to check the position)  
Hi @P4Jn , PUBG had support for mouse and keyboard when it landed on Stadia, but it was later removed by the publisher, you can try to file a request directly at their support since only they can ... See more...
Hi @P4Jn , PUBG had support for mouse and keyboard when it landed on Stadia, but it was later removed by the publisher, you can try to file a request directly at their support since only they can enable again the M/K matching https://support.pubg.com/hc/en-us/requests/new
Hi @Abdulhadi-133, There is no news about the availability of Stadia in your country, but follow Stadia on twitter and on this forum to be one of the first to discover when Stadia will expand its... See more...
Hi @Abdulhadi-133, There is no news about the availability of Stadia in your country, but follow Stadia on twitter and on this forum to be one of the first to discover when Stadia will expand its availability!
Hello @Popcorn56 Can you give more insight into what is happening? the game doesn't launch at all? do you have a black screen or some error?
Hey @Julien1  Your issue seems to point to a connection issue, even if it worked in the past could you try the following? Test another network  (IE if you are on 5ghz, test on 2.4ghz, or a co... See more...
Hey @Julien1  Your issue seems to point to a connection issue, even if it worked in the past could you try the following? Test another network  (IE if you are on 5ghz, test on 2.4ghz, or a complete different network if it is possible, like at a friend or using you phone hotspot) Test with ethernet cable (using the chromecast power adapter or from a computer) Also you may want to try to reset your Chromecast too other than the controller! https://support.google.com/chromecast/answer/6254654
5ghz should appear while configuring the Chromecast ultra and the controller, are you sure that in the area where those are located the signal for the WiFi is strong enough to appear? can you try to ... See more...
5ghz should appear while configuring the Chromecast ultra and the controller, are you sure that in the area where those are located the signal for the WiFi is strong enough to appear? can you try to move to some other area of your home (going near the router)
In this case your best option is to contact the support, they have visibility on your account situation and may understand better what is going on https://support.google.com/stadia/?hl=#topic=96349... See more...
In this case your best option is to contact the support, they have visibility on your account situation and may understand better what is going on https://support.google.com/stadia/?hl=#topic=9634925 You can contact them using the link above! Scroll down to the bottom  and you should have the contact option
Hey @jnagy133 , Are you referring to this offer? https://support.google.com/stadia/answer/10037058  If yes please be aware that it is available in Us only. To qualify, you must be a resident ... See more...
Hey @jnagy133 , Are you referring to this offer? https://support.google.com/stadia/answer/10037058  If yes please be aware that it is available in Us only. To qualify, you must be a resident of the United States (excluding Hawaii, Guam, and U.S. Virgin Islands) or Canada and must use the referral link to sign up for Stadia and meet all eligibility requirements in the   Stadia Terms of Service. Also the account must have not received a similar offer in the past
I would suggest doing so, at least that was the issue in my case! give it a shoot and let me know if it works for you!  
Hey @orultspanyol, Do you happen to have more than one wifi at home? it is possible that your controller is jumping between 2.4ghz and 5ghz? it may happen if both SSID have the same name. Check... See more...
Hey @orultspanyol, Do you happen to have more than one wifi at home? it is possible that your controller is jumping between 2.4ghz and 5ghz? it may happen if both SSID have the same name. Check if the issue can be solved by this, I had the same exact issue as you!
Hey @horo  Not sure that this can help you since this is a edge case, you can try to skip the subscription and start one of the free game to enable your account (best from web before using the app... See more...
Hey @horo  Not sure that this can help you since this is a edge case, you can try to skip the subscription and start one of the free game to enable your account (best from web before using the app) Just click " Play on Stadia " on any of the following free game pages, you should be able to skip the PRO subscription Destiny 2:  https://stadia.google.com/games/destiny-2 Super Bomberman R Online:  https://stadia.google.com/games/super-bomberman-r-online but I'm still unsure this will work since your account is still from one of the countries currently not supported
In addition to what @MrVacca said, if you still don't found the button for refund, and you are sure that you are elegible for it, you need to contact the support here. you can find more info about... See more...
In addition to what @MrVacca said, if you still don't found the button for refund, and you are sure that you are elegible for it, you need to contact the support here. you can find more info about refund on this article https://support.google.com/stadia/answer/9598538?hl=en