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harrycc's Posts
06-15-2020
01:47 PM
22 minutes later I return and my money has been refunded. I chatted with Ian, gave him the order number and explained the situation waited a few minutes and he issued the refund. Short and sweet. If...
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22 minutes later I return and my money has been refunded. I chatted with Ian, gave him the order number and explained the situation waited a few minutes and he issued the refund. Short and sweet. If you really have the same situation as me, 0 hours of play time and living in a country where the service in unavailable then jump on a chat from the link given above and you should also receive your refund. I am very happy with how it was handled and I'm looking forward to trying Stadia when it becomes available in South America!
06-15-2020
01:22 PM
I am going to talk to support today and see about that refund. I'll let you guys know how it goes. From a business perspective it makes no sense to not issue a refund as I am a potentially custom...
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I am going to talk to support today and see about that refund. I'll let you guys know how it goes. From a business perspective it makes no sense to not issue a refund as I am a potentially customer who could easily their service when it becomes available in my region but not issuing a refund will ensure I never use their service. From a legal perspective, obviously I am not going to take them to court over £8.99, but they need to make sure they can legally bill people for services that they are unable to offer in their country.
06-09-2020
02:06 PM
How do I get a refund? I signed up 3 months ago for a free trial but I live in Ecuador and everything was geo-locked so I haven't been able to play a single minute. I don't know why I was allowed to ...
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How do I get a refund? I signed up 3 months ago for a free trial but I live in Ecuador and everything was geo-locked so I haven't been able to play a single minute. I don't know why I was allowed to even create an account, perhaps because my Google account was created in the UK. Anyway, I don't have any option to request a refund in the app itself. How do I do it? I would like to eventually try stadia when it becomes available in South America but they have really got off on the wrong for by billing me for a service I can't access.
